Real human customer service at its best
The customer service rep was friendly, helpful, and above all, patient in helping me get my account registered correctly. It's very nice to be able to speak with a real person. Thanks.
About Verve Mastercard®
Data updated- Website
- vervecardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/12)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Verve Mastercard® legit?
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.What people say
My lady was so kind
My lady was so kind, and professional. She took the time to walk through the app to guide me and provided everything I needed! Excellent service!
The experience is always professional,
The experience is always professional,. knowledgeable and efficient.
Katheryn came through!!!
I have had this account for a while. I was never able to make a payment online, which I tried sooo many times. Each time I had to call and was always charged that $5.95 just to pay over the phone (which is a huge financial inconvenience). Today, Katheryn gave me the correct payment site and stayed on the line to ensure that I was able to pull it up. IT WORKED!!! I had never been able to make a payment, for all the time that I called. I was never given the payment site before Katheryn helped me with it. She was wonderful and understanding. She is a gem to your company, and I can now utilize the correct site.
Very polite and helpful
Took care of what I called about.
Great card!!!!
Great new card, you can easily get your credit limit raised if you just pay on time for the first few months 👍 😀
I was able to speak to a person
Balances
Represented were very nice and helpful
Did an amazing job
Did an amazing job, very polite, knowledgeable and got me on and off the phone, which I love. Definitely a great representative for your company
This experience with verve has been…
This experience with verve has been incredible! Anyone should apply for this credit card and enjoy the incredible interest rate and enjoy the efficient customer service.
Great Customer Service
I tried to use my Credit Card and it was declined, when I called to fi d out why, the representative said, the card was not activated, she took care of it very quickly, answered some other questions and provided me with Great Customer Service. Thank you
Excellent customer service
Excellent credit card company
Excellent credit card company! Their app is easy to use, reliable, and makes managing my account simple. The customer service is outstanding—friendly, knowledgeable, and quick to help whenever I’ve had a question. It’s refreshing to find a company that excels in both technology and customer support.
Exactly
That would make sense but I’m just saying if you have any questions.
LOVE THE important information about my…
LOVE THE important information about my credit card 💳
Great experience with customer reps!
Excellent service; horrible operator bot
In spite of horrible automated operator, which is a zero, extremely pleased with representative customer service, patience, confidence and helpfulness. Excellent service if you can ever get by annoying bot.
Very thoughtful and helpful
Very thoughtful and helpful ! Thank you.
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