Being able to understand them
Very nice agent. Maria.
About Verve Mastercard®
Data updated- Website
- vervecardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/12)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Verve Mastercard® legit?
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.What people say
Great service
Excellent customer service
An agent was available to assist me almost immediately & she was incredibly kind and helpful. She was very thorough and assured my needs were met before hanging up. I was very happy with the service I received today.
excellent customer service
Great customer service experience!
Great customer service experience they were able to get all of my questions answered and my issue resolved very simply and very fast.
Manguel helped me with the recent…
Manguel helped me with the recent activity that was charged to my card without my permission
Never had any problems with my card
Never had any problems with my card. All the workers are very nice.
I have not once been late on a payment…
I have not once been late on a payment recently the yearly cost to have ir went up and the monthly payments are stupid if you use it ... even not using it which I haven't in like over a year I have to pay 10 a month to have it ... got a replacement card today ... actually looked at it online to being reduced to 1000 instead of 2000 ... with a yearly 150 fee and 10 a month . They can go get bent I don't need this card obviously because I don't ever use it . Can't cancel it until business hours open . What good is online ?
Horrible trying to retain my good…
Horrible trying to retain my good status and claim a hardship and I feel violated! Account closed til paid off. I only needed 3 months but no other offer!! Never missed a payment since being a cardholder and this is how customers get treated. Very disappointed in the service the staff and trust I will redeem myself but I won’t return! HORRIBLE
Agent was helpful and polite
I don't like the fact on giving my bank…
I don't like the fact on giving my bank account number out and I will not give you all my bank account number that is why I call my payment in the customer service person was nice but as far as account goes forget it .
The customer service provided to me was…
The customer service provided to me was great all of my concerns were resolved.
I was able to contact someone right…
I was able to contact someone right away , and they were very helpful
Excellent rep
Excellent rep, knowledgeable, experienced , courteous, informative and empathetic.
My experience was great.
Great service by customer service…
Great service by customer service representative
Representative was very helpful and kind
Quick and Friendly.
Pleasant experience
The customer service was great
Verve staff are knowledgeable and the…
Verve staff are knowledgeable and the website awesome. I am happy to be a customer and will stay a long time
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