Fast service
Fast service. Answered questions
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.Fast service. Answered questions
The representative was kind and professional
They help you with everything, from start to finish.
Clear and understood all the questions and she answered them thank you so much for not being a robot I don’t want to have a robot talking to me when I could use a human thanks verve
Very professional service person and very patient and kind and very good communication skills and clearly spoken..
Great job with customer service
Good customer service they speak clear English very helpful Only issue I have is - the difficulty I’m having setting up an account electronically so I can make payments Otherwise no problems
My customer service was great today! Thank you!
Person was very helpful on the phone. She knew exactly what I needed.
Spoke to two different operators and both were very professional and was helpful in correcting my issue with unauthorized purchases on my account. When I got the opportunity to do business with this credit card, I was hesitant because of the reviews. I'm glad I went with my gut and got this card because I have not had any issues with the type of complaints in the reviews. Keep up the good work.
The Representative was very helpful, knowledgeable, and friendly.
Very helpful and well mannered took care of my problem immediately
The individual that helped me on the phone and took my payment was very polite, professional. Customer service was great 😊
202 reviews matching