360 IS NOT CONSUMER FRIENDLY
I had purchased a couple of online courses for my profession in January 2026. Apparently the courses expired in May of 2026. Didnt know they would expire after purchase. I did not receive any communication of any type notifying me that my purchase was about to expire. When i called to either reinstate the courses or get a refund the person i spoke with could only repeat “your courses expired” “your courses expired”. When i asked for a refund because services were not rendered, she just repeated herself “i can't do that” “i cant do that” I asked for a manager, and was met with “they will have to call you back”. My point of only giving them a 1 star is there was no willingness to try and work things out. To make things acceptable. This company has no problem taking money from people but if a person makes a mistake (accidently letting something expire) they are unwilling to work with the customer. Where is their obligation in informing a customer that their purchases are approaching expiration? The call center is located in the Philippines so they are probably doing nothing more than reading off a script. Save your monies, this company is not consumer friendly.