Don't waste your time
I ordered a few things in March, Noting crazy a few chemicals for cleaning, compactor sacks and some nitrile gloves. The entire order apart from the gloves came about 2 weeks later which to be honest is a ridiculous delivery time, To this day I am still waiting for the gloves, I have emailed and got an AI chatbot every time saying it will escalate things, never had a human actually email me or call me. I rang 2 times the week previous, was told both times the missing gloves were being dispatched as we speak and coming express delivery. Lie after lie. Today I finally got the truth saying they were out of the large size and would i like the XL, No one bothered to email me or ring to ask if I would like XL, Constantly lied to, Unfortunately due to this I will not be using Jennychem again, I WILL NOT be lied to! I took the offer of the XL, God knows when I will actually receive them Note for Jennychem: Sort your distribution out, Your delivery times are some of the longest in the industry...China delivers their goods faster....Change from APC because they are a good 50% of the delivery problem, Get rid of your AI email and engage with your customers when then need support and BE TRANSPARENT to your customers.
