New to Navy Federal
My husband and I joined Navy Federal Credit Union a couple of months ago. We both now use the Flagship credit card as our primary card. We immediately set up automated payments from our NF checking account to cover our monthly balance to avoid paying interest. Just opened the second statement to find an interest charge in the amount of $11.29. We immediately called to dispute and ask what happened. Navy Federal was clearly at fault and the charge was waived and we were assured our auto payment was in place going forward and our credit rating would not be negatively affected. This has caused unnecessary stress and confusion.