Horrible experience
I had the displeasure of staying at the Extended Stay in Pleasant Hill, California on July 23, 2026. We had two rooms. Although I had prepaid for four nights, I left after one night with the other two ladies I was traveling with. I was refused reimbursement for the other three evenings that I had paid for. We left after one night due to numerous problems with this hotel: *Dirty bathtub with hair and scum near the drain. The drain in the bathroom and the kitchen were both clogged and draining very slowly. *Bloody remnants on the sheets. *Only two small soaps the size of a half dollar. No shampoo, body wash, or lotion. *The floors were sticky, *There was no outside seating. *Although it was advertised as a full kitchen, there were no dishes, glassware, utensils, or dish soap. In addition, the refrigerator opened in the wrong direction which made access difficult. *Although breakfast was advertised, it consisted of dry cereal bars and instant oatmeal. *No ice machine. I took photos of these inadequacies for proof. It appeared that most of the clientele were placed at this hotel by social services. One lady I spoke to was there because her apartment had flooded. She was on disability due to a back injury and was not given a choice about where she could stay. She told me the burners on the stove wouldn’t work and management was slow to fix them. She spoke of loud, obnoxious people in rooms next to her room. It is in your best interests to avoid this establishment. I wish I did. Leesa T.