DON’T BUY FROM HISMILE!!!!!
DON’T BUY FROM HISMILE!!!!! Absolutely terrible experience. I placed my order on July 5th, and it’s now July 16th. I still haven’t received my order, I haven’t been given any tracking information, and I haven’t received a single useful update. What’s even worse is their customer service. It’s practically impossible to contact an actual human. You’re forced to deal with an AI chatbot that is completely useless. It couldn’t answer my questions, didn’t help with my order, and wouldn’t even provide me with their support email so I could contact someone directly. This is one of the worst customer service experiences I’ve had. If you’re going to take customers’ money, the least you can do is provide updates and make it possible to contact your support team. I definitely won’t be ordering from HiSmile again, and I wouldn’t recommend anyone else to either.