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They sent me keys that had already been used, then refused to refund me, claiming they would check with the publisher. Meanwhile, I don't have my software and I've lost €54. The key is supposed to be delivered in a few minutes. As I write this, it's already been 5 days. I've escalated the issue to a PayPal claim. Thank goodness for PayPal. I've been requesting a refund for 3 days now because I've already bought from another seller where I received my key in 15 minutes, and it works perfectly. Their customer service is stalling with repetitive messages. Furthermore, you're not even being honest in your comment. You claim to have refunded us when it was PayPal who ruled in our favor and initiated the refund. You didn't issue the refund; you're lying, and on top of that, you made us wait.It's so simple to get a refund. Avoid them at all costs... ORDER ID: 24105624