I gave EcoFlow 4 out of 5 stars.
I gave EcoFlow 4 out of 5 stars. Unfortunately, my PowerStream unit developed a defect. However, the warranty claim was handled smoothly, and I received a refund based on the remaining value without any complications. Since the PowerStream is no longer being manufactured, a replacement was not possible. The only area that could be improved is customer support, as response and processing times are rather slow. If support were a bit faster, I would gladly give 5 stars. Overall, I am satisfied with how EcoFlow handled my case and appreciate their fair and uncomplicated warranty process.