Dishonest Company
A very dishonest, misleading, and unprofessional company that employs confused agents who do not even understand their own products. They sold me a subscription that, by their own admission, was not suitable for the purpose for which it was marketed. They continued taking my money every month while I experienced ongoing issues with the service. When I finally made a complaint, I was told that the subscription I had purchased was not expected to work properly. My request for a refund was then refused. As far as I am concerned, I fell victim to false and dishonest advertising, which is a serious offence. Needless to say, I want nothing more to do with this dishonest company. I have decided to switch to Localphone, which offers a better service at a lower cost. Based on my experience, I would recommend them over these jokers. PS. In their reply below, they asked me to contact their support department so they could "make it right." This is misleading and appears to be an attempt to look responsive in the face of my negative review. All of my dealings were with their support department. I contacted them repeatedly, and they refused both to issue a refund and to resolve the problem. Asking me to contact the same department again serves no purpose and does not address the issues I raised. My ticket number was 3597391