I ordered a parts for a 2005 F250 4x4…
I ordered a parts for a 2005 F250 4x4 superduty, specificly the radius arm bushings. Parts Geek sent me the wrong part, they sent me F150 bushings. Their return process is anything but simple. Must take a picture and send it, give your vin number, drive to a shipping company that will ship it back, and Pay to ship it back. This is all from PartsGeek when they screw up a parts order and send the wrong parts. The interesting thing is Parts Geeks prices are good compaired to traditional auto parts stores. The problem with good pricing is they get you on the backend when the error is theirs. Any cost savings evaporate when you get the wrong parts and have to return them due to Parts Geeks error. Here is the rub; the wrong parts cost $100.00+, I had to pay $30.18 (30%) to ship the wrong parts back to Parts Geek. It also seams odd that the Parts Geek reviews on their website are at 4.8 stars, all places are about half that rating. To me Parts Geek is one of the worst companies online to buy from because nothing matches RE: non-matching parts, non-matching customer reviews, non-matching statements on their website about easy this, easy that. Other companies have figured it out that being good and honest with your customers will build long-term loyalty and repeat customers. They don't accept responsibility for their errors and place everything (cost/time) on the customer who buys from Parts Geek. I would highly not recommend Parts Geek to anyone, you pay more in the end.