DESPITE A POOR TELEPHONE QUALITY, FIRST RATE CUSTOMER SERVICE
YOUR AGENT, PATRICK BY PHONE, WAS WELL INFORMED RECOGNIZED MY NEED FOR A TALL DRIVE MEDICAL ROLLATOR, VERIFIED MY SPECIFIS FOR ORDERING, TOOK OUR CARD INFORMATION EFFICIENTLY, AND IN GOOD TIME VERIFIED OUR ORDER. HIS ECHO CHAMBER EFFECT AT HIS END MADE IT DIFFICULT TO HEAR AND UNDERSTAND SOME OF HIS RESPONSES. THESE DAYS BAD CONNECTIONS ARE A RARITY, AND IN THIS CASE, WAS NOT DESIRABLE.