Med Mart

It was easygoing in ordering the item

Stacey was very helpful

Stacey was very helpful. Hoping this bed get to us very soon. My husband is in pain on the crappy bed from Medicare. Thank you.

Caring & responsive customer service

I worked with Darrell Flunker. Darrell was readily available, answered all my questions in a timely manner, helped me explore options, and was understanding of my mom's medical condition. I'm comfortable knowing that Darrell will be there for me if anything goes amiss with the order or delivery.

Pride wheelchair is amazing wheelchair everybody asked where I got it. I tell them if they need any information. Please call me.

My husband has owned a wheelchair for five years. He passed away a little about four months after getting the wheelchair but now the last two years I’ve been using it because I have no ability to walk anymore. i’m very happy with my wheelchair and the gentleman that helped me on the phone to order. My batteries was very helpful. I appreciate your help. Thank you. Pride wheelchair.

Been looking for a part for my Joerns…

Been looking for a part for my Joerns Sit to Stand and you had it. Thanks for your helpful salesman.

this is our 2nd shopping order

this is our 2nd shopping order, wished I have seen the white glove delivery option for the bed so could been brought in house and set up...... Now im in wait of returned call to have a installer service person to set date, to come out-and-put my mothers bed together right. We are patiently waiting, please do have high priority, she needs to be sleeping safely with legs prompt and pressure off spine .... Sleeping flat is putting her pain.....PLEASE SEND SOMEONE SOON , BEEN SINCE MONDAY, LONG TIME LAYING IN UNCOMFORTABLE POSTIOIN 😒 THANKYOU GODBLESS EVERY1 💖

Nella DanielsUnited States · 3 reviews · Verified · Experienced 2026-07-14 · Posted 2026-08-06

I was having trouble online

I was having trouble online, the representative I called was very helpful. When I saw it after it was delivered to the group home, the staff was thrilled with Hoyer Lift and said it was the Cadillac of the lifts.

Easy ordering.

Testy customer service experience…

I am dealing with lower back pain & a knee that has been getting cortisone shots. Your customer service process was challenging re waiting for an answer on 8/4. I am thrilled to be getting the parts I requested. Nancy

Daniel assisted me with a phone…

Daniel assisted me with a phone purchase. Very friendly, patient and informative. Process was super easy!

Quick and being shipped

Quick and being shipped Learned about the measurements very professional thank you

Stacey was very helpful and attentive…

Stacey was very helpful and attentive to my questions, about quality control for a Medline product. I am sure, I will hear more positive information concerning my issue. Medmart provides many good products. I have continually received excellent service. Thank You for your assistance.

Darrell was very knowledgeable and…

Darrell was very knowledgeable and helpful. Answered all my questions clearly and understandably.

Bad information, horrible return policy.

The bed took much longer than expected to arrive. My husband wasn’t home from rehab, so we were unable to return the bed that I was given misleading information about. The mattresses are 36 and 42 inches. My expert didn’t know standard size which turned out to be 39—not even offered. My husband practically falls out of bed and we can’t return it because it was more than 7 days before he got to use the bed. That’s a lot of money for a necessary and uncomfortable and practically unusable product. Stay away from this company. The person who finally delivered it was wonderful, but the company stinks. He is a subcontractor.

Stacey was amazing

Stacey was amazing. She was so knowledgeable and was able to answer all of my questions. I appreciate that she takes her time with customers and does not rush. It is so refreshing Thank you Stacey for making my day a little easier. 💖Angela

Very easy to read about the chair and…

Very easy to read about the chair and order it. I am small and need to start moving my mom around via wheelchair. This seems like the perfect chair. Lightweight and should fit in my trunk.

Good website

Good website. Easy to order.

On shore customer service was…

On shore customer service was fantastic. Darrell was super helpful and answered all of my questions. It was a deciding factor in ordering equipment from Medmart.

The representative was able to give us…

The representative was able to give us a quote with our discount in a very timely manner.She explained the limited warranty on electrical parts that was easy to understand.I appreciate the promptness as spouse is 100% disabled and needs the part asap.Thank you much!

Return policy not what Medmart says it to be

I have ordered 3 slings. The first two slings purchased are the wrong size. I called and found out that no returns will be accepted if the package was opened which they were so we had to keep those two, knowing they would not be used. I purchased the 3rd sling, did not open the package, so if I did need to return it, it was still in the original package. In the description, it says that it is mesh. The back part of the sling that will be sat on all day and resting her back against is hard and will cause skin breakdown. The description said it was mesh that is not mesh. It feels like hard cardboard is inside the material. I called to return it and got told that they are not returnable. The first time when I called, they said it was non-returnable because the package was opened. Now I can’t return it. With it not being opened.???! Very unhappy.