About 180 Medical
Data updated- Website
- 180medical.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (2/2)
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About this business
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.Is 180 Medical legit?
180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.What people say
GREAT COMPANY!
I never had any problems with the shipping or delays with 1-800-Medical. I wish all companies that I order items from would be like you.
My experience with the 180 Medical team…
My experience with the 180 Medical team has always been very good. The people I’ve interacted with have been friendly, helpful and get the job done. A pleasure to work with.
Look at all my emails…
Look at all my emails…. Technology is not easy for me. It’s getting harder and harder and it takes longer and longer to get responses
Always a great group of people to work…
Always a great group of people to work with. Very friendly and helpful
Always pleasant
Always pleasant, helpful and courteous.
Very professional employees and…
Very professional employees and pleasant to deal with.
Dependable shipments
Dependable shipments, on time , correctly filled. Good customer service & follow thru.
On time delivery
Great company
They deliver a great product in a timely fashion And if I want to change an order they are very accommodating
Their customer service is friendly and…
Their customer service is friendly and helpful.
180 Medical exceeds all expectations
180 Medical exceeds all expectations. Outstanding service!
Great place to get DME products
On time deliver! Staff helpful and friendly.
Satisfied customer
Great communication before monthly order, friend staff to talk to on the phone if an order needs changing and delivery is always on time.
After eight years never had a problem
Outstanding Service and Informational Support by Tiffany at 180 Medical
Tiffany provided useful information and patiently answered all my questions.Some instruction and tips were also provided on useage of items after my questions. Delivery was fast and on time to VA. SImply Outstanding service. Free samples were also offered and provided based on other suggestions. Follow-up calls were also offered going forward. Truly a great customer experience! Thank You Tiffany JC
Reply from 180 Medical2026-08-06
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
They follow through every month to…
They follow through every month to guarantee that I receive the product that my specialist has ordered for me. The product comes on time.
Reply from 180 Medical2026-08-06
Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. We’re always here if you need assistance in the future!
Received good products in a timely…
Received good products in a timely manner
Reply from 180 Medical2026-08-06
Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
Only had 2 catheters left when supply recieved
Only had 2 catheters remaining when supply was received
Reply from 180 Medical2026-08-06
Thanks so much for sharing your thoughts! We truly appreciate your feedback and are happy to have you as a customer. If there’s anything we can do to assist further, don’t hesitate to reach out!
180 medical is the best most personable…
180 medical is the best most personable and kind company I have ever worked with for my medical needs. Highly recommend this company, they care, and you won’t be disappointed.
Reply from 180 Medical2026-08-06
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.