始终如一的友好和……
始终如一的友好和专业的客户服务。最好的！
Reply from 180 Medical2026-08-05
We’re so grateful for your wonderful review! Your feedback helps us continue to grow and serve you better. Please don’t hesitate to reach out if you ever need anything at all.
About 180 Medical
Data updated- Website
- 180medical.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (2/2)
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About this business
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.Is 180 Medical legit?
180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.What people say
我从来没有遇到过任何问题...
我在公司从来没有遇到过任何问题。当我需要的时候，一切总是按时交付。谢谢
Reply from 180 Medical2026-08-05
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
交货总是准时
交货总是准时。 我改变了几次地址，物资就会到达新地址。
Reply from 180 Medical2026-08-05
We’re so grateful for your wonderful review! Your feedback helps us continue to grow and serve you better. Please don’t hesitate to reach out if you ever need anything at all.
优质的服务
我发现与我的情况有关的一切都按时进行，并且我一直了解所有最新信息，例如发货日期、发货进度和交货日期。我从来没有遇到过任何问题。也许最好的事情是没有压力或担忧
Reply from 180 Medical2026-07-31
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
不寻常的交付体验
我准时收到了我的物资。然而，送货员（我相信是联邦快递）将包裹（垂直）放在我的车后面！不久之后，我儿子开车沿着我的车道行驶，取回了包裹。如果我在不知道这一点的情况下离开车，盒子就会被压碎。尽管如此，还是给这家很棒的公司五颗星！
Reply from 180 Medical2026-07-31
Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. We’re always here if you need assistance in the future! (but we are sorry to hear about the delivery issue!)
始终友好
总是友好，总是准时，愿意提供其他选择，
Reply from 180 Medical2026-07-31
We’re so grateful for your wonderful review! Your feedback helps us continue to grow and serve you better. Please don’t hesitate to reach out if you ever need anything at all.
非常非常好的体验 180…
非常非常好的180医疗体验。总是准时
Reply from 180 Medical2026-07-31
We’re so happy to hear that you’re satisfied with our service. Your feedback means so much to us, and we look forward to continuing to serve you!
代表总是非常乐于助人……
代表们总是非常乐于助人并且非常乐意与之交谈。
Reply from 180 Medical2026-07-31
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
总是很高兴回答任何问题...
总是很高兴回答我们的任何问题。另外，订单将按时（日期）到达。
Reply from 180 Medical2026-07-31
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
没有投诉
Reply from 180 Medical2026-07-31
We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
无法要求更好的服务
180医疗多年来一直为我提供泌尿用品。他们从来没有一次未能按时交货。此外，每当我有机会给他们打电话时，我都会受到最大的尊重、关心和关心。我感觉他们了解并关心我个人。他们寄来的由员工签名的圣诞贺卡和生日祝福给我留下了深刻的印象。总之，我对180医疗的好话说不完。感谢您的关心和关心。
Reply from 180 Medical2026-07-31
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
我一直在梦想这个👍❤️
Reply from 180 Medical2026-07-31
Thank you for sharing your experience! We’re grateful for your kind review and are always here if you ever need anything else.
很棒的产品
很棒的产品。及时交货
Reply from 180 Medical2026-07-28
We’re so thankful for your review! It’s wonderful to know you’re pleased with our service. Don’t hesitate to reach out with any questions or needs.
我接到一个关于订单的电话……
我接到一个关于订购安全套导尿管的电话。有人告诉我，我们正在等待医生的信息，我会接到回电。
Reply from 180 Medical2026-07-31
Thank you so much for sharing with us in regard to the issue. I've asked our team to reach out to you to help.
与我互动的每个人总是……
与我互动的每个人总是细心、礼貌、耐心、令人愉快且乐于助人。
Reply from 180 Medical2026-07-28
We’re thrilled to hear you’re happy with our service! Your feedback means a lot to us. Feel free to reach out anytime you need assistance!
服务
优质的服务
Reply from 180 Medical2026-07-28
Thank you for the fantastic review! It’s customers like you who make our job so fulfilling. Let us know if there’s anything we can assist with in the future.
优秀的客户服务
Reply from 180 Medical2026-07-28
We can’t thank you enough for your kind words. We’re so happy that you had a great experience with us, and we’re here for you whenever you need us!
我的分娩和处方更新......
我的分娩和处方续订都完美无缺。
Reply from 180 Medical2026-07-28
Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon!
我对这项服务非常满意……
我对 180 Medical 提供的服务感到非常满意。发货总是准时，付款方式快捷简单。
Reply from 180 Medical2026-07-28
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
出色的沟通和产品。
Reply from 180 Medical2026-07-27
We’re so grateful for your wonderful review! Your feedback helps us continue to grow and serve you better. Please don’t hesitate to reach out if you ever need anything at all.