180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.1800medical 总是让我插着导管。他们始终如一地提供优质的服务。
We can’t thank you enough for your thoughtful feedback! It’s great to hear we’ve made a positive impact, and we’re here anytime you need assistance. Your satisfaction is our priority!
我的订单总是准时，交货谨慎。既然这家公司一直提供优质的服务，为什么还要尝试一家新公司呢？
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more we can do for you, don’t hesitate to let us know. We’re always here to help!
你催促了我的订单，所以我在假期前就得到了我需要的东西。
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
180真是一家很棒的公司！ 他们会倾听您的问题，并且总是友善且尊重。 他们准时交付产品！
We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
我从 180 Medical 购买导管已有 5 年了。他们一直都很准时，而且保险从来没有出现过问题。导管就出现在我家门口。他们让一切变得简单！
Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
与我交谈的人非常有礼貌和友好。 总的来说这是一次很棒的经历。
Janaan, Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
非常好的服务，始终关注客户，产品按时发货，很棒的客户服务！我会把它们推荐给任何人！谢谢。
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
交货及时，产品优良
We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
我总是有充足的时间去订购。 订单准时到达并且是离散的。 打了几个电话，总是立即得到帮助。
Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. We’re always here if you need assistance in the future!
Thanks so much for sharing your thoughts! We truly appreciate your feedback and are happy to have you as a customer. If there’s anything we can do to assist further, don’t hesitate to reach out!
无论出于何种目的，这都是我所接触过的最可靠、最值得信赖的公司（而且我已经 80 多岁了）。 我极力推荐他们。 他们甚至还寄了一张圣诞贺卡！
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
当需要重新订购时，我总是会收到您的通知，并且我会毫无问题地从您那里收到货物。与我交谈过的每个人都很有礼貌并且乐于助人。
Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
订购简单且自动化，但客户服务是现场人员。如果出现任何问题或需要更改，他们会倾听并帮助您解决。
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
他们总是准时。他们是一群很棒的人。
Thank you for sharing your experience! We’re grateful for your kind review and are always here if you ever need anything else.
180 始终积极主动、反应迅速、始终如一地完成任务
Bob, Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
非常值得信赖的服务！很高兴与180医疗合作！
David, Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
一个问题是，当我打电话要求将订单发送给我时，我必须在电话上等待 40 多分钟，这样我就不会用完一些造口用品。 。 。通常180医疗都会打电话给我核实我的订单，但这个月他们没有这样做。 到目前为止，只有部分订单已经到达，但我确实预计其余的将在接下来的一两天内到达，所以最终应该一切顺利。 。 。不过，180 Medical 比我多年来合作过的其他一些医疗机构要好；所以至少现在坚持使用它们。 。 。谢谢。 PS：早上 10 点之前切勿打电话。
Jim, thank you so much for providing this feedback for us. This will help us to continue to improve in the areas that are needed. Please be on the look out for a call from one of our Account Managers to discuss your feedback.
Greg, Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Jennifer, Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon!
180 医疗团队反应迅速、友善，更不用说拥有很棒的产品！
Tom, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
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