180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.Delivery is always on time. Customer service is very p progressive, nice and informative. All questions are answered with knowledge and experience.
Angie, Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
I have done business with this company probably over 10 years and have been totally satisfied with their excellent service . They are always on time with the monthly deliveries and the customer service is also very good..
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
James, It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again!
your company is great to work with and do business with! you make it easy, keep up the good work.
James, We’re so thankful for your review! It’s wonderful to know you’re pleased with our service. Don’t hesitate to reach out with any questions or needs.
I trust this company on my monthly supplies as could not do without them Thank you
Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon, Doug!
Steven, Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
One thing I don’t have to worry about. They are very reliable and timely on all orders😊
Jill, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Always on the ball! Service, Staff and Delivery with perfection
David, We’re so glad you had a great experience with us! Your feedback helps us continue improving, and we truly appreciate your support.
We have never worked with a company that goes above and beyond like 180 Medical does. We are very pleased with working with them
John, It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again!
It was okay I just prefer to speak with a real person not aAI. People are forgetting how to speak with each other. Manners and respect are fading away. Have a Blessed day
Ken, Thank you for taking the time to submit your feedback. Your feedback helps us continue improving, and we truly appreciate your support.
The people and service are great; it’s easy to order my supplies each month and they are always on time
Ronald, Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
Edward, Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more, we can do for you, don’t hesitate to let us know. We’re always here to help!
1 80 medical is really good at what they do for me. Thank you 1 80 😀
Phillip, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
This company always take care of my every needs in a professional and courteous manner
John, We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
Your employees were very helpful and professional.
Terry, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
180 Medical is so easy to purchase from, fast, efficient and dependable. I wish all companies were as great as 180 Medical.
Raymond, Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
Very easy to use product, people very helpful
Joyce, We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
They call you every Month asking if you need to order
John, Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
I really love 180!! I have been their loyal (female catheter) customer for more than 5 years. If I forget to refill, they contact me. If there is a “better” variety for me, they call and discuss the better advantages. Adjusting to the use of catheters in my life (I am 78) has been eased 100% by 180. They are the best!
Ann, It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again!
Elizabeth, Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
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