180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.一切都好！
Robert, We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
I'm always notified in advance that it is time to reorder. Next, I'm notified when to expect the shipment. The shipments are always on time and I have never run out during the past six years.
Ronald, Thanks so much for sharing your thoughts! We truly appreciate your feedback and are happy to have you as a customer. If there’s anything we can do to assist further, don’t hesitate to reach out!
Excellent company to do business with. Very dependable and friendly.
Bill, Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
The reorder process is very easy. Delivery of product is clear and detailed. Very friendly staff that shows concern for your needs.
Gary, Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
It's very easy to order both online and over the phone. Customer service is excellent
David, Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
网站和电话支持非常出色——可以轻松调整每月数量等。
DG, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
良好的沟通。非常有帮助。
Tim, We’re so glad you had a great experience with us! Your feedback helps us continue improving, and we truly appreciate your support.
一切！ 十多年前，我以前的公司对我来说简直就是一场噩梦。 180就是应该的样子！ 😀
Thanks so much for sharing your thoughts! We truly appreciate your feedback and are happy to have you as a customer. If there’s anything we can do to assist further, don’t hesitate to reach out Wendy!
Always a quick response to questions or needs. Good company.
Doug, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
William, Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Benjamin, Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
前一天晚上我留下了一条聊天消息，但由于某种原因没有得到回复，我在城外寻找额外的补给品。 然而，当我第二天打电话时，立即得到了回复！ 我的信息被删除，包括我的外地地址，尽管即将到来的 7 月 4 日假期，我的物资还是在 2 天内送达。 那是多么伟大啊！！ 我非常感谢你的帮助！ 谢谢你！！！
It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again, Rob!
They do an excellent job of making sure I don't run out of catheters
James, Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
The 180 Medical staff were quick, and thorough in updating my catheter order. What Service! Thanks
DC, Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
Will, Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
I receive my products every month. They are always on time.
Teri, Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
My supplies are always on time and ordering them has always been easy and respectiveful to me. When I ever have a question I always get a answer that I need.
Bryan, We’re thrilled to hear you’re happy with our service! Your feedback means a lot to us. Feel free to reach out anytime you need assistance!
nice people to talk to on phone and are always willing to help you.fast shipping and always on time.
Dennis, Thank you so much for taking the time to share your experience with us. We’re so happy to hear you’re pleased with our service and are here to help whenever you need it!
You all are always a pleasure to deal with. I have no complaints.
Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon. Bill!
The nurse was able to recommend just what I needed. My order always arrives on time. Very good service.
We’re so thankful for your review! It’s wonderful to know you’re pleased with our service. Don’t hesitate to reach out with any questions or needs, Randall.
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