180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.Why choose 180 Medical?Nationally trusted catheter & ostomy company with award-winning serviceFree samplesFree discreet shipping nationwideCompassionate peer support and a team of Patient AdvocatesSecure online portal and app for easy reordering, tracking shipments, and moreHelp navigating insuranceBuilt on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Written by the business, not verified by us.180 Medical (180medical.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support provided by the support team, noting that representatives are always kind, polite, and extremely knowledgeable when answering questions. Furthermore, loyal consumers greatly appreciate the reliable delivery service, mentioning that monthly orders always arrive promptly on schedule alongside helpful shipment notifications. Some reviewers were not happy with specific operational details, mentioning long telephone wait times, the frequent lack of included paper invoices, and unusual product packaging quantities. A few customers also noted occasional minor inconveniences regarding bulk product quantities or specific delivery driver placement issues.
Auto-generated from all reviews of this business. For reference only.excellent service, they do their best to accommodate your needs. Thanks and I would give you a 10 if I could
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
Easy to order, on time delivery and product quality
Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Dependable delivery dates and responsive to product issues
Thank you for the fantastic review! It’s customers like you who make our job so fulfilling. Let us know if there’s anything we can assist with in the future.
Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
优秀的公司！库存商品众多，服务优质，交货快捷。优秀的客户服务。代表非常有帮助。
当导管缺货时，他们尽最大努力找到一些来帮助我度过难关
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
We can’t thank you enough for your kind words. We’re so happy that you had a great experience with us, and we’re here for you whenever you need us!
我仍然对导管的运送时间感到有些沮丧。我知道保险公司对180医疗有时间限制，但这会导致我的货物有时会延迟到达。我每天需要排空 2 次膀胱，延迟发货会给我带来额外的问题。帮助解决这个问题将不胜感激。
Thank you for the feedback, one of our account managers will be reaching out to discuss.
每个人都以最大的尊重对待我。对产品非常了解。非常令人愉快的人
Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon!
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
他们的供应流程简化为简单的操作，并且易于沟通。
Thank you for the fantastic review! It’s customers like you who make our job so fulfilling. Let us know if there’s anything we can assist with in the future.
简单、一次性且一致。
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
我接触过的员工都非常令人愉快并且乐于助人。
Thank you for your great review! We’re so glad we could meet your expectations. We’re always here to help with anything you need in the future.
我很难验证，但很快就得到了帮助。我没有电脑。谢谢 ！
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
体验日期 7/28/2026 我只剩下了几根导管，检查后，我得知下一个订单的交货日期是 8 月 21 日。 我已经习惯了在用完之前花很多时间接收新的导管，事实上我通常还剩下不少。然而，我已经开始服用坦索罗辛 (Flomax)，并且使用导管的速度要快得多。 我在下班后拨打了 180 Medical，接通了蒂娜。 我告诉她我需要提前发货，这就是全部 - 成交了！ 蒂娜万岁！ 当时我或多或少还处于恐慌状态，所以我没有解决第一时间耗尽的主要问题就结束了通话。 我会尽快处理这个问题 谢谢蒂娜:)
We can’t thank you enough for your thoughtful feedback! It’s great to hear we’ve made a positive impact, and we’re here anytime you need assistance. Your satisfaction is our priority!
我接触过的每个人都很友好、见多识广、乐于助人。
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
你们所有的代表都非常乐于助人，乐于助人。很高兴与贵公司开展业务。我的导管非常简单。
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more, we can do for you, don’t hesitate to let us know. We’re always here to help!
我修改了湿巾的顺序，但无论如何都送来了两整盒湿巾。 威化饼和袋子以 10 或 30 片的形式存放 3 个月是没有意义的，但在过去的几年里，湿巾被重新包装为 25 片 - 所以每 30 片 50 片。我通过电话调整订单，不能在网上做，所以我不会积累 剩余的不需要的湿巾
Thank you for the feedback, one of our account managers will be reaching out to discuss.
可靠，准时。
Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. We’re always here if you need assistance in the future!
这家公司非常棒。我从来不需要等待任何事情总是准时到达。客户鲨鱼很棒
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
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