No Customer Service Response do not buy…
This is my second review since the first does not seem to have been loaded. This company is a complete scam do not buy. I purchased a trolling motor on 2/17/24 order #FOS-FEBRUARY-290280 it was delivered damaged beyond use. Factory Outlet will not respond to my emails or UPS request for information. I received and return shipping authorization and that is it, they now have my money and the item returned. It has now been over 2 months and no response or refund. Do not buy from Factory Outlet!