No one informed me I wouldn't have have…
No one informed me I wouldn't have have phone service for the past 3 days. I've been chatting with a tech trying to troubleshoot because my phone doesn't work. No incoming calls nor text messages. All the tech assistance with chat over 5 times, still no phone service. I do not have another phone to call customer service so unfortunately I have to chat or email only. Why don't you all educate a customer about the complications when transferring your number? Getting a "server unreachable" prompt the past 3 days and I can'take my Dr.'s appoint and setup my Lyft ride. Shame on y'all. I shouldn't have to reset and go thru all these steps. I've tried 15 times to get this phone to work, and still no help. That's a 1 star service for me.