HAPPY
I called and spoke to a lady about the axle I needed for my truck. Told here I needed a 5 lug axle gave here information on my truck and vin # She said they have the part I needed I ask her to make sure it is 5 lug, She said it is. Then I asked about return policy She told me they pay return shipping within 30 days. The axle arrived in 3 days and it was a 6 lug axle I need 5 lug. Called and told them filled out email on return they sent information in email with all of instructions but not a pre paid return label called on Saturday explained told me they will take care of it in 12 hours. They sent same email but no pre paid label call Today Sunday explained all to them again said they will send it in 12 hours. PS I never removed axle out of the box just opened the end to see if it was 5 or 6 lug it was 6 my truck takes a 5 lug. They don't have a email for contact so can not send pictures or explain in writing al they have is you have to call them. UPDATE, They did give me a return postage at no cost to me and a full refund.