Placed order for item shown as available but was NOT--Backordered
Placed order for item shown as available on website. One week later received a notice that it was backordered and would take 7-10 days to receive and then it would be shipped promptly. Waited for the 10 days...no response from their customer support people and calls to them went to voicemail but couldn't leave a message because their mailbox was full. Left an email and tried again two days later. Same problem with calling...tried a few minutes later and someone from warehouse DID pickup..discussed the problem and we agreed to cancel...Sent follow-up email to confirm cancellation...no response and item status is still showing "in process" on their website. Paid through PayPal and opened a request for refund. Customer service at M&M Tool Parts is non-existent and I will not order from them again.