M&M TOOL & MACHINERY

Dattatray YadavIndia · Experienced 2026-05-02 · Posted 2026-05-04

Excellent service

excellent service. Amazing support.

Ordered an Overhaul kit (14-70-0135) on…

Ordered an Overhaul kit (14-70-0135) on the 5th of February. The website said it was in stock, and I paid extra to have it delivered within 3 days of shipping. Today is the 12th, and the website has no shipping details. Called and they told me they had to order from the manufacturer, and it would take two weeks to get it to them. No email or update. No communication. I would never recommend doing business with this company. Very unreliable.

John AppUnited States · Verified · Experienced 2025-05-19 · Posted 2026-02-12

Good to work with

Good to work with. Very competent

Placed order for item shown as available but was NOT--Backordered

Placed order for item shown as available on website. One week later received a notice that it was backordered and would take 7-10 days to receive and then it would be shipped promptly. Waited for the 10 days...no response from their customer support people and calls to them went to voicemail but couldn't leave a message because their mailbox was full. Left an email and tried again two days later. Same problem with calling...tried a few minutes later and someone from warehouse DID pickup..discussed the problem and we agreed to cancel...Sent follow-up email to confirm cancellation...no response and item status is still showing "in process" on their website. Paid through PayPal and opened a request for refund. Customer service at M&M Tool Parts is non-existent and I will not order from them again.

Carl Comenzind JrUnited States · Experienced 2026-01-09 · Posted 2026-01-10

Great Online Experience

Ordered my DeWalt replacement bearing on a Sunday evening with the cheapest S/H and it shipped out Wednesday morning. Received my product as described Friday. Nothing in my opinion is wrong with that. My Experience with this company was "Capital" Thank you Carl

Great price with fast delivery

Great price on my part

Great price on my part, exactly as described! Shipping was reasonably fast too.

I was able to find parts that are hard…Hard to find parts

I was able to find parts that are hard to find. Even though you were out of the parts you were still able to fulfill my order.

received the part

GREAT PRICE/EASY SHOPPING & HAD THE…

GREAT PRICE/EASY SHOPPING & HAD THE ITEMS I WAS LOOKING FOR.

Fair price

Fair price, kept me informed

Always kept me up to date on the status…

Always kept me up to date on the status of my order

The part fixed my broken tool.ool.

The part fixed my broken tool. Took a while to get it, the part was out of stock, but good communication from m & m.

Part availability

You were the only people who had the spring I needed for my nail gun. Your shipping options were reasonable and quick. You also answered my questions quickly by email. Great company to deal with. Thanks

Jet jointer parts.

Delivered exactly what was expected.

Dewalt bandsaw case

M&M had the right case for my Dewalt portable bandsaw at a competitive price. Shipping was fast and product was as described. Can't ask for more than that.

Trunion bracket for bandsaw

Part was exactly as described. Packaging and shipping were spot on. I would buy from this seller again without hesitation.

Milwaukee orbital sander brake pad

Item was as described, and they shipped it promptly.

Price and availability.

I ordered 3 parts

I ordered 3 parts, all of which were in stock at the time. However, one part was not in stock and they decided to hold all items until the one item got back in stock. It was delayed repeatedly(two months), and I finally had to contact the company to send the in stock items now, then send the one item as it arrived. There was next to no communication, so it was frustrating as a customer.