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Construction & Manufacturing

M&M TOOL & MACHINERY

ClaimedCollecting reviews

200 reviews

4.5200 reviews
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About M&M TOOL & MACHINERY

Data updated
Website
mmtoolparts.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
153 reviews
Replies to negative
17% (3/18)
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About this business

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278

Is M&M TOOL & MACHINERY legit?

M&M TOOL & MACHINERY (mmtoolparts.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate finding rare and hard-to-locate hardware parts easily through the clear online catalog. People frequently mention that the ordered products arrive very quickly, match the descriptions perfectly, and provide excellent overall value for their tools. Shoppers are consistently impressed by the helpfulness of the ordering process and the reliable quality of the delivered items. However, some people mentioned experiencing unexpected shipping delays because certain items were backordered without prior notice on the website. Consumers also noted occasional communication gaps or receiving incorrect parts that required extra effort to resolve with customer support.

Auto-generated from all reviews of this business. For reference only.

What people say

Got my parts but no instructions or invoice

While my product (dewalt led mitre saw blade light) came, there was no invoice, no instructions on how to install it. Took a while to validate that I received the correct parts and even more time to find installation instructions. The instructions turned out to be from MM Tools which is puzzling as to why they didn’t point to the link which was very good. I wrote to the company and they did respond yet, iI will carefully think about ordering future parts/tools from them moving forward

I called their customer service to confirm product was actually in stock.

I called their customer service to confirm that they had the part in stock and was told they did. So I ordered and paid additionally for express shipping to make sure I got the part within 2 days. After ordering, I received an email stating that the part was not in stock and had to be ordered. Ordered part on the 7/8 and didn't receive until 7/23. 15 days later. Note: If you need a part right away, better call them first. Other than that, no problems

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