Terrible
Terrible. I made a purchase in December, specifically because they offered a £25 bonus for myself and the person who referred me for purchases over £50. It is still pending despite numerous messages and emails. They have paid the referer but have still not paid me. They have said that the company have not confirmed my purchase. This has been a headache and I do not appreciate that they have inconsistently applied the offer, with my friend receiving the bonus but not myself. It is also not my problem if the company that they have partnered with have not updated them appropriately and frankly they should be chasing this and ensuring the companies they partner with are fulfilling their obligations to their customers. It honestly has not been worth the effort and their communication has been terrible. I have had to chase up replies which have been rude to say the least. Baring in mind that they use this to collect data on their customers and presumably selling it on, so they are profiting off of people signing up with promises of bonuses but then refusing to pay the agreed bonus. Appalling and I would recommend staying away if you’re thinking of signing up for the bonuses/joining rewards.