Vadim gets 5 stars for helping to solve…
Vadim gets 5 stars for helping to solve my payment problem, discussing the issue with his supervisor, and also getting the 6month Discovery offer at the discount. My account was to have auto renewed last night (after a 2-month pause) and it wouldn't per the emails I received. The issue I still have is why Ancestry did not acknowledge the valid credit card I had in the system, which forced me to give you a different card. :-( Thank you.