Terrible support and no access to replacement parts
My G3P600 Smart Faucet started leaking about a year after purchase and now wastes around 1.5 litres of water per day. After a long support process, Waterdrop offered me a replacement for $60 USD , plus $209.77 USD for shipping. Their alternative was to tell me to buy a third-party faucet locally. Charging $269.77 USD for a replacement faucet is effectively refusing to support their own product. Based on this experience, I will never buy another Waterdrop product and cannot recommend the company to anyone.