I have used Taxslayer for two years and service has gone down.
I have used Taxslayer for two years. This year it had some serious problems. I could not get it into the logic as specified to be able to fix a rejected return. I could not get to where one had to put in a value from the prior tax year return for one's spouse. This caused the return to be rejected twice. And I think I have been charged a second filing fee. Then there is the problem of not being able to inform them of such a problem outside of coming here. Next, there was no way I could find to put into the State return that a payment had been made to the state (not an Estimated, but a direct payment to avoid a penalty). So the filing for this has to be mailed. So, beware.