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David

美国

1 Reviews
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1 review

Bikeflights.com

Shipping Dispute

There was a shipping dispute with carrier (assuming UPS) on box size. The box dimensions were clearly written on the box. The carrier disputed that the recorded width of 10" was actually 12", thus disputing two inches and wanting to charge an additional 60 dollars. I provided photos showing actual measurement of just over 9 inches. So the reported dimensions were actually rounded UP to 10 inches. I think UPS wanted to be paid for shipping bike. Anyway, the issue was resolved. Thank you.

2026-07-25Verified