Deplorable freight company used by GreatMats…
The freight company used by GreatMats (“T- Force Freight”) was deplorable, non-communicative, and unhelpful, causing extensive delays and complications. And shockingly, GreatMats had no control or leverage over them. Unfortunately this marred the otherwise positive experience with the GreatMats people. I note that GreatMats responded that they worked with me to find a solution, which is partly true. They tried to find a solution but failed to do so due to the recalcitrance of the freight company and lack of any leverage over them.