Order cancelled and account disappeared with no explanation?
I received a notice that my order had been cancelled with no explanation. When I tried to log in to investigate, I was told there was no account with that email, even though I had logged into my account to make the order (I took a look at past purchases before checking out) and had received both the confirmation and the cancellation notifications at that email address, so I know I have an account under that email. To be honest, I have no idea what is going on at the point. It should not be this hard to buy something.
