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Very disappointed. I’m new to online buying. My experience with 5econds have put me off from the online thing. I’ve ordered 2months ago and haven’t receive anything . How on earth is this possible. They stole my hard earned money. They deducted the required amount twice from my account three days apart. This is not right.
There must be a way to stop them. Isn’t there somebody who can help please.
5econds 回复2020-07-09
Hi Liana,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
I am not satisfied with the 50 % of the items I had bought of which are significantly different from the advertisement and some are worthless for the payment.
5econds 回复2020-07-09
Hi Sooyeon,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
I am receiving everything I order in time & in good condition so far. I am happy :-)
5econds 回复2020-07-14
Hi Goksel,
Thank you so much for the feedback, we really appreciate it. We are always put extra effort to improve our service and ensure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to drop us a reply. Our support team will be happy to get to you immediately.
Have a nice day,
5econds Inc.
Ordered the glass magnet case broke first time I dropped my phone and the charger takes 12 hrs to charge ur phone from about 40% not worth it at all will never order anything from them again
5econds 回复2020-07-09
Hi April,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Hi Gavin Tully,
Thank you so much for the feedback, we really appreciate it. We are always put extra effort to improve our service and ensure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to drop us a reply. Our support team will be happy to get to you immediately.
Have a nice day,
5econds Inc.
I like the clip and charge capability, save wear and tear on the port. There are 2 things that are deficent tho. She charges slower than w the direct plug in and you cant transfer data thru it. Other wise it is head and shoulders above the other cords I have purchased that gave me issues w charging and usb selection.
5econds 回复2020-07-14
Hi Beer and Gear,
Thank you so much for the feedback, we really appreciate it. We are always put extra effort to improve our service and ensure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to drop us a reply. Our support team will be happy to get to you immediately.
Have a nice day,
5econds Inc.
took almost 3 months to receive my order!
sent dozen's of emails to ask for my order status. every time I send email to ask for status, they say it is on its way. What a irresponsible seller!
5econds 回复2020-07-09
Hi James,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
This is just a reseller. They order the product from somewhere like wish.com for a quarter of what you paid. The item I bought came from China and is very poor quality.
5econds 回复2020-07-09
Hi Will,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
I wish I had read these reviews before ordering from 5econds. Not only are they seconds, they are seconds from China. I ordered Sandals from them and within days got a confirmation they were on the way. However, it took almost 2 months and numerous emails
to Alex who only sent "standard" comments back. When they finally did arrive, they were the wrong color sandals. I guess the saying " You get what you pay for" certainly applies here. The deal was too good to be true. There is no customer service and this company is not reputable at all! DON'T ORDER FROM THIS COMPANY.
5econds 回复2020-07-09
Hi Karen,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
I heat 5econds so much I order 2 things since 35 days I don't receive any things until now. I hope no star
5econds 回复2020-07-09
Hi Jamal,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Ordered in April and still haven't received my order. How do I get a refund? Why is YouTube advertising for this company???
5econds 回复2020-07-09
Hi Dee,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Until now after 5 orders I placed on your site I have only recived 1. Emailing company and only been replied 1. I feel like a fool ordering from you guys!
5econds 回复2020-07-06
Hi Arturo,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
It has been 2 months.
No shoes, no answers from this company.
Its'a total scam.
I am so upset! This is what happens when you buy online.
Adriana
5econds 回复2020-07-09
Hi Adriana,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
The only good thing is that they respond. But even that is a scam. I get the same message over and over. I still have not received my packages. Tracking number is fake! I will take 5seconds down this is messed up how they are scamming people.
5econds 回复2020-07-09
Hi Latrice,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Purchased two flashlights two months ago and sent me a fake shipping address. Wont respond to my email!
HOW DOES YOUTUBE LET THIS HAPPEN!!!!!!
Pretty sad!
5econds 回复2020-07-09
Hi Richard,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Absolutely love the magnetic phone charging cord and can't imagine living without it! Unfortunately the little plug broke 3 weeks later on my phone. Recommend a case that will fit around it to protect the little thing. So I was able to order 3 more plugs and hope I don't do it again!
5econds 回复2020-07-09
Hi Susan,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Hi Sharkey,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Been 5 weeks .haven't received anything I shouldn't have to give you all of my order information again. You should be able to pull it up right away on your computer
5econds 回复2020-07-06
Hi Sally,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
It took 1,5 month to get my tirst ordet. The other order I haven't recived yet and it's over 2,5 month now sins I ordered it.
5econds 回复2020-07-06
Hi Chatarina,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Horrible scam! I ordered a three in one hair trimmer back in May and still have not received it. They won’t refund my money and keep giving me fake tracking number to track the delivery in USPS.
5econds 回复2020-07-06
Hi C E,
I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right.
When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.
Thank you,
5econds Inc.
Daviesandcooper
5mc2
5RF
Lodge Brothers (Funerals) Ltd