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家居与园艺

5econds

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470 条评价

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关于 5econds

数据更新
网站
5econds.com
分类
家居与园艺
所在地
新加坡
状态
待认证
差评回复率
54%（129/239 条）
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5econds.com

商家自述

Home to the most innovative products at the hottest prices. We have curated a collection of the most popular and trending products in the market from around the world so that you can shop all your favorite items in one place.

5econds靠谱吗？

5econds（5econds.com）在 OK.one 的综合评分为 2.8 分（满分 5 分），基于本站收录的 470 条用户评价，属于家居与园艺分类，口碑较差。评价两极分化：41% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 54% 的差评。数据最后更新于 2026-10-24。

用户怎么说

B
Bill Glass美国 · 写过 3 条评价 ·

A HUGE SCAM... DO NOT ORDER

I purchased at the end of May 2020 an attachment for my hose as a power washer. It is July 1st and I've never received the product and they assure me that the product is still in transit even though it has been stationed at the same location since June 8th. Do not purchase anything from these people they are Crooks!

5econds 回复2020-07-03

Hi Bill, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

C
Charles Thornton美国 · 写过 2 条评价 ·

A very confusing order Form

You have a very confusing website when trying to order your product. It says you can order 1 item at a special discount of $15.99, however when you order a packet of 2 with a third one free, you charge over $25.00 for each and the total comes to almost $90.00. Why do you make the choice so confusing? This is taking advantage of consumers!

5econds 回复2020-07-03

Hi Charles, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

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Christine Ives美国 · 写过 1 条评价 ·

Thugs steal your $$$ then never ship order!

I ordered may 20 told 2 weeks I’d have my one item. After 20 emails back and forth from Alex he never followed through with one single promise and everything he told me I found out was a lie. Took my money May 21 and it is now June 28 and not do much as a shipment date! When I demanded a refun or calling authorities I got the same recycled email from “happiness officer”(thief) Alex Brit saying no same as last 15 when we ship we will let you know. I refused the BS I’ve heard from the start. Because from the first time I called the shipping company they said this company never sent my package and they told me same all other times Alex said he shipped and waited a week after to check each time to hear same nothing shipped. Alex response to it hasn’t shipped he refuse to address me every time instead recycled last email. When I kept telling him same recycled email ignoring issue. Now I’m demanding a refund or I’m getting authorities involved. Alex again tried to say when it ships we will let you know after he said it had shipped again??? If you’d like to join me please also call authorities and post here on how they scammed you. Please if you haven’t save yourself & don’t order anything from 5econds this is a scam! I am still waiting for my $73.00 refund!

5econds 回复2020-07-03

Hi Christine, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

Lynn Bigham-Nisbet加拿大 · 写过 3 条评价 ·

Well have not seen anything from…

Well have not seen anything from 5econds as of yet since April .Ordered 2 pairs from Uplift and got them already .It has been a nightmare since I ordered 8 - 10 pairs always cov19 . or stuck in the air ok for what 3 months. really wow

5econds 回复2020-07-03

Hi Lynn, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

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October 2017爱尔兰 · 写过 2 条评价 ·

Really terrible service

Really terrible service, waiting Four Months for order. Please delete this site from your browser.

5econds 回复2020-07-03

Hi , I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

Lori Wheeles美国 · 写过 10 条评价 ·

I had defective electronic items sent…

I had defective electronic items sent to me and I just wanted a refund. They wouldn’t refund me and only replace. I ordered 2 of the same and both were defective so why would i want to try 2 more? Not negotiable. They wouldn’t refund me. Adding to my experience after their response: I had several emails back and forth about my request and they wouldn’t negotiate and said that under no circumstances would they credit me and that they could only replace. For that reason, I am not changing my rating. Sorry,

5econds 回复2020-07-03

Hi Lori, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

J
Jens Schnittger德国 · 写过 5 条评价 ·

Happy ending after difficult start

I can't give 5 stars since I was sent the wrong product variant twice. However, thanks to Alex (chief happiness officer), I didn't go away as an unhappy customer. He made sure that I finally got the correct product with no hassle. What I particularly appreciated, in addition to the friendly treatment and a reduction for my next purchase, was the short response time, sometimes even during the weekend, and the personal answer that so pleasantly differed from the automated or semi-automated reply sh.. that one so often is confronted with when contacting customer service. All of this gave me the impression of being taken seriously as a customer. 5econds is not the cheapest seller on the net, but I am ready to pay a few percent more if I know that the customer service is 1. class. What I would advise in the interest of more transparency and honesty, is that you make it clear that your products are not manufactured in the US but typically in China. You could still advertise where you see the added value that you bring in, compared to a Chinese seller. The incomparably better customer service should be a major ingredient to that story. Also, I'm not sure if you are doing yourself a favor with some of the current policies for discounts -there is at least one that to me does not appear 100% compatible with leaving an impression as a highly reputable company.

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Ad A英国 · 写过 4 条评价 ·

All items are overpriced

All items are overpriced, exact same product can be bought from other retailers at less than half the price that this website sells at. Why are customers buying o these scammers?

5econds 回复2020-07-03

Hi Ad, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

A
Alejandro Espinoza美国 · 写过 1 条评价 ·

All they are

All they are, just scammers!!

5econds 回复2020-06-27

Hi Alejandro, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

A
Alan Puzarne美国 · 写过 2 条评价 ·

I never received my product and he…

I never received my product and he refused to refund my payment.

5econds 回复2020-06-27

Hi Alan, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

L
LATRICE R TAYLOR美国 · 写过 2 条评价 ·

Really no stars cause where is my order…

Really no stars cause where is my order i havn't got nothing from y'all at all i need my order or money back asap no has contact me at all i have emailed and all something needs to happen soon then later so no STAR'S BAD SERVICE receipts

5econds 回复2020-06-27

Hi Latrice, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

Abey Witecka加拿大 · 写过 3 条评价 ·

2 orders placed in April and not …

2 orders placed in April and not received by the end of June!

5econds 回复2020-06-27

Hi Abey, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us at [email protected] with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.

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