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aeropost

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201 条评价

4.2201 条评价
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关于 aeropost

数据更新
网站
aeropost.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(31/31 条)
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商家自述

我们的宗旨:通过连接全球市场来增强我们的社区能力。我们是一家致力于创新跨境物流体验的物流技术公司。 Aeropost 是拉丁美洲和加勒比市场的知名参与者,为数百万消费者、企业、零售商和市场的跨境物流需求提供支持。

以上内容由商家自行提供,未经平台核实。

aeropost靠谱吗?

aeropost(aeropost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞敬业的员工在每次访问办公室时都非常乐于助人、热情且有礼貌。消费者还深深赞赏其超快的交货时间、流畅的物流系统和清晰的跟踪更新,使海外运输完全无缝。 然而,一些客户也指出,运费、清关费和额外服务费有时会感觉很贵。一些审阅者在尝试通过客户支持解决问题时遇到了令人沮丧的沟通挑战、延迟响应或无益的员工互动。此外,一些用户报告当地包裹取件安排偶尔会出现延误或轻微不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

送货上门服务

送货服务准时!然而,与竞争对手相比,当地收费太高。

aeropost 回复2026-03-28

Hello Alicia! Thank you for your feedback! We truly value your comments as they help us identify areas for improvement in our service. We understand your concerns regarding pricing. At this time, our costs are set as they are, but we are continuously working to provide high-quality service while seeking ways to make our prices more accessible. We would like to remind you that our rates include a range of benefits, such as our extensive purchasing experience, a protection program to keep your packages safe during transit, assistance with customs procedures, and personalized support for your purchases. If you need more information or have any questions, please don’t hesitate to contact us. We’re here to help! Kind regards, - aeropost Team.

交货快但价格昂贵

速度很快,Aeropost 的通知也很棒,这是我不习惯的,但费用几乎和订购的智能手表一样贵。非常贵。

aeropost 回复2026-03-28

Hello Evan! Thank you so much for taking the time to share your experience with us. We’re really glad to hear that you’ve had a positive experience with our service, our main goal is always to provide you with the best shipping solution for your purchases. We also truly appreciate your feedback regarding our pricing. Your input is very important to us, and we are continuously working on finding ways to make our services more accessible while maintaining the quality and reliability that define us. Please keep in mind that our rates include valuable benefits such as package protection, customs handling support, and personalized assistance throughout your international shopping process. Additionally, our online calculator is designed to provide an estimated cost to help you plan your shipments in advance. If you have any specific questions or notice any differences in your package charges, feel free to reach out via our live chat ➡ https://bit.ly/3QnCbjH. Our team will be happy to assist you. Cordially, - aeropost Team.

从来没有遇到过问题,而且我一直在……

从来没有遇到过问题,而且我已经和他们在一起很多年了。

aeropost 回复2026-03-28

Hello Lyndon! Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve. Best regards! - aeropost Team.

特工没有紧迫感或者……

代理在与我打交道时没有紧迫感或沟通意识

aeropost 回复2026-03-30

Hello Davita, We sincerely regret the experiences you've had with our service and truly appreciate you taking the time to share your feedback. Your observations are very valuable to us, as they help us identify areas for improvement and continue working to offer you a better service. Additionally, we’ve sent you an email requesting more details about your experience so we can provide you with more personalized assistance. We look forward to your response and will be happy to assist you. Cordially, - aeropost Team.

知识渊博的SCR

CSR 能够解释根据 CIF 价格计算费用的情况,虽然价格很高,但她知道自己的东西。

aeropost 回复2026-03-30

Hello Mark! Thank you very much for sharing your feedback regarding our customer service. We will continue working hard to ensure you keep receiving the service you deserve! Best regards! - aeropost Team.

提供良好的服务和解释...

店员提供良好的服务和解释。应用程序的平滑和清晰的更新可以跟踪我的包裹。

aeropost 回复2026-03-27

Hello Sabrine! Thank you very much for your comment! We’re glad to know that we have met your expectations. At aeropost, we constantly work to provide quality service and offer the best possible experience to our customers. Best regards! - aeropost Team.

很棒的客户服务

在接机过程中我总是享受令人愉快的客户服务。前台的女士们非常热情、友好、乐于助人。

aeropost 回复2026-03-27

Hello Letasha! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, - aeropost Team.

整体服务很棒

- 及时转运 - 包的持续更新 - 用户友好的付款流程

aeropost 回复2026-03-27

Hello RW! Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve. Best regards! - aeropost Team.

我是新会员,说实话我喜欢……

我是新会员,说实话,到目前为止,我喜欢所有的东西,虽然我只收到了包裹,但与我加入的其他运输公司相比,包裹的费用要贵得多,我是新会员,所以这是我目前唯一的观察,谢谢😊

aeropost 回复2026-03-27

Hello! We appreciate you sharing your concerns regarding our pricing and truly value your suggestion. At aeropost, we are constantly looking for ways to provide the same high-quality service at a more accessible price for you. It’s important to keep in mind that our rates include a range of benefits, such as our extensive experience in international shopping, a program that ensures your packages travel safely, assistance with customs procedures, and personalized support throughout your shopping process. Additionally, our calculator is designed to give you an approximate estimate of your package’s cost. If you have a specific question or notice a difference between the price of your package and what’s shown on our website, we kindly invite you to share the details with us at [email protected]. You can also contact us through our live chat ➡ https://bit.ly/3QnCbjH, where one of our agents will be happy to assist you. Cordially, - aeropost Team.

该服务快速、可靠并且…

锦绣分行的服务快捷可靠,工作人员彬彬有礼。自从使用该公司的服务以来,我没有经历过任何负面的客户服务,我希望它能继续如此。

aeropost 回复2026-03-27

Hello Audrey! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, - aeropost Team.

我爱航空邮政

我喜欢 aeropost,因为它提供卓越的客户服务和效率。作为在线购物者,我对 Aeropost 送货上门和无忧退货感到满意。我还觉得该公司具有创新性并以客户为中心。

aeropost 回复2026-03-27

Hello Shirley! Thank you very much for your 5-star rating! We are delighted to know that we are meeting your expectations. But we won’t stop here, we will continue striving to provide you with the service you deserve. Our goal is to always maintain the quality of service you are accustomed to. We are here for you! - aeropost Team.

货物及时交付

货物及时交付。 良好的沟通,因为这涉及到所购买物品的去向。

aeropost 回复2026-03-27

Hello! Thank you very much for your comment! We’re glad to know that we have met your expectations. At aeropost, we constantly work to provide quality service and offer the best possible experience to our customers. Best regards! - aeropost Team.

多年来一直使用这项服务!

多年来一直使用这项服务!他们从来没有遇到过任何问题,除了偶尔会有一些延误,但服务非常好!惠特村的位置快速高效! 最好的客户服务。 🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🤸🏿‍♀️

aeropost 回复2026-03-27

Hello Oren! Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process. We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent. Best regards! - aeropost Team.

multicentrum 2000 的储物柜……

Multicentrum 2000 大楼的储物柜。

aeropost 回复2026-03-27

Hello Edmarginio! Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support! Best regards! - aeropost Team.

送货司机很友善,而且…

送货司机友好而有礼貌,包裹到达时状况良好。

aeropost 回复2026-03-27

Hello Edavis! Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve. Best regards! - aeropost Team.

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