Thank you for sharing your feedback. We understand the expectation for consolidated packages to move together, so we’d like to explain a bit how our Aeropost consolidations work:
Consolidation virtually groups shipments for billing purposes, but packages remain in their original boxes and are handled and shipped individually, so they may arrive at different times.
You can find more details on how our Consolidation process works here: https://help.global.tortolaexpress.com/EIS/articles/f18f61c8-76e1-4a5c-bf66-479fe2575b5b-consolidation-information
If you’d like us to review your shipment further, please reach out to us at [email protected] or 284-394-0707.
Hello Phaedra!
Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know.
Best regards!
aeropost customer experience.
Hello Stefon!
Thank you very much for your comment! We’re glad to hear that you are satisfied with the service provided for your online purchases. We will continue working to ensure you keep receiving the service you deserve.
Best regards!
aeropost customer experience
Hello Rehan!
Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience.
Hello Oshane!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience
Hello Miriam!
Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience.
Hello Bergimar!
Thank you very much for your 5-star rating! We are delighted to know that we are meeting your expectations. But we won’t stop here, we will continue striving to provide you with the service you deserve. Our goal is to always maintain the quality of service you are accustomed to.
We are here for you!
aeropost customer experience
Hello Trevor!
We’re glad to know you’re satisfied with our services.
We also truly appreciate your recommendation, as it helps us continue working on areas where we can improve. We’ll keep striving to ensure you continue receiving the service you deserve.
Kind regards,
aeropost customer experience
Hello Andrew!
Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience.
Hello!
Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost.
Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help.
Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon.
Best regards,
aeropost customer experience
Hello Ravi!
Thank you very much for your comment! We’re glad to hear that you are satisfied with the service provided for your online purchases. We will continue working to ensure you keep receiving the service you deserve.
Best regards!
aeropost customer experience
Hello Kerry!
Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support!
Best regards!
aeropost customer experience
Hello Stephen!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience
Hello Clayton!
Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve.
Best regards!
aeropost customer experience
Hello Hugh!
Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support!
Best regards!
aeropost customer experience
Hello Raquelita!
Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know.
Best regards!
aeropost customer experience.
Hello Errol!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost customer experience
Hello Marc!
Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support!
Best regards!
aeropost customer experience
Hello Emile!
Thank you very much for your feedback! We are glad to hear that you found our service to be very good.
Regarding your comments on the costs, we understand your concern. We would like to kindly clarify that import taxes are collected directly by local Customs authorities and are based on government regulations. Our goal is always to provide you with a secure and efficient delivery service.
If you have any questions or would like a detailed explanation of the charges applied to your package, please do not hesitate to contact us at [email protected] or via WhatsApp at https://bit.ly/3QnCbjH. We will be more than happy to assist you!
Best regards!
aeropost customer experience.