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aeropost

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201 条评价

4.2201 条评价
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关于 aeropost

数据更新
网站
aeropost.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(31/31 条)
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商家自述

我们的宗旨:通过连接全球市场来增强我们的社区能力。我们是一家致力于创新跨境物流体验的物流技术公司。 Aeropost 是拉丁美洲和加勒比市场的知名参与者,为数百万消费者、企业、零售商和市场的跨境物流需求提供支持。

以上内容由商家自行提供,未经平台核实。

aeropost靠谱吗?

aeropost(aeropost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞敬业的员工在每次访问办公室时都非常乐于助人、热情且有礼貌。消费者还深深赞赏其超快的交货时间、流畅的物流系统和清晰的跟踪更新,使海外运输完全无缝。 然而,一些客户也指出,运费、清关费和额外服务费有时会感觉很贵。一些审阅者在尝试通过客户支持解决问题时遇到了令人沮丧的沟通挑战、延迟响应或无益的员工互动。此外,一些用户报告当地包裹取件安排偶尔会出现延误或轻微不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

这是交货的及时性

这是交货的及时性。我从购买时起就跟踪我的包裹,到目前为止,外国供应商和当地快递公司在根据其广告进行递送方面都做得很好。信守诺言可以建立信任并鼓励顾客再次光顾。

aeropost 回复2026-05-05

Hello Lois! Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

快速送货直接到我家门口

快速送货直接到我家门口,运输和海关付款合理且准时,我第一次在网上订购任何东西,我有点怀疑,特别是在使用其他地址等支付物品时。但是,所有内容都在应用程序上显示良好,因此我能够跟踪我的包裹,当它最终到达我家门口时,我感到如释重负和满意。 Aeropost 得到我 100% 的信任,从亚马逊订购相机后,花了 10 天才收到包裹

aeropost 回复2026-04-28

Hello Christine! Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process. We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent. Best regards! aeropost customer experience

我收到包裹的时间早于...

我比预期早收到包裹,但是我觉得太贵了

aeropost 回复2026-04-28

Hello Jessica! Thank you for your feedback! We are thrilled to hear that your package arrived even sooner than expected, as we work hard to ensure the fastest delivery times. Regarding your comment on pricing, we understand that cost is an important factor. We would like to highlight that our rates include several key benefits designed to provide you with peace of mind and a premium experience, such as: Package protection to ensure your items are safe. Customs clearance assistance to handle all the paperwork for you. Personalized shopping advice to support you every step of the way. We strive to provide the best value by combining these specialized services with the speed you already experienced. We truly appreciate your business and look forward to serving you again! Best regards, aeropost customer experience

服务很快,客户代理…

服务很快,客户代理很令人愉快

aeropost 回复2026-04-28

Hello Hermoine! Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know. Best regards! aeropost customer experience.

送货服务

我的包裹有截止日期,送货服务很棒......

aeropost 回复2026-04-28

Hello Cecil! Thank you very much for your comment! We’re glad to hear that you are satisfied with the service provided for your online purchases. We will continue working to ensure you keep receiving the service you deserve. Best regards! aeropost customer experience

交货及时

交货及时,客户服务

aeropost 回复2026-04-28

Hello Akinsheye! Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve. Best regards! aeropost customer experience

我没有收到包裹,也没有收到包裹已发送的通知。 我查看了我的帐户,看看它是否在迈阿密,但没有显示任何内容。你们的服务最近走下坡路了。

我没有收到通知,也没有收到包裹

aeropost 回复2026-04-27

Hello Walter, We sincerely apologize for the concern caused by not receiving your package yet. We understand how important your purchases are to you. Please be advised that we have already reached out to you directly to verify your shipment details. We are waiting for your response with more information so we can investigate the status of your package and provide you with a prompt solution. At aeropost, our priority is to ensure your items reach you safely. We look forward to resolving this for you as quickly as possible. Best regards, aeropost customer experience

隐藏价格

隐藏价格,超过购买价值

aeropost 回复2026-04-23

Hello Keyli! We truly appreciate you taking the time to share your feedback with us. Every comment helps us better understand our customers’ needs and continue improving the quality of our service. Regarding your concerns about our rates, please rest assured that at aeropost, we strive to maintain a fair balance between competitive pricing and the reliable, high-quality service that defines us. Our rates include valuable benefits such as safe package handling, assistance with customs procedures, and personalized support throughout your shopping experience. If you’d like us to review a specific case or have questions about a shipment, we’d be happy to assist you via [email protected] or WhatsApp at https://bit.ly/3QnCbjH. Thank you once again for your trust and for helping us continue to improve. aeropost customer experience

德马西亚多·卡罗.

aeropost 回复2026-04-23

Hola Colin, Agradecemos mucho que hayas compartido tu opinión con nosotros. Valoramos cada comentario, ya que nos permite comprender mejor las necesidades de nuestros clientes y continuar fortaleciendo la calidad de nuestro servicio. Con respecto a tus observaciones sobre nuestras tarifas, queremos asegurarte que en aeropost buscamos siempre mantener un equilibrio entre precios competitivos y un servicio confiable que incluya beneficios como el manejo seguro de tus paquetes, el apoyo en trámites aduaneros y la atención personalizada que nos distingue. Si deseas que revisemos un caso en específico o tienes dudas sobre algún envío, con gusto te atenderemos a través de [email protected] o por WhatsApp en el siguiente enlace: https://bit.ly/3QnCbjH. Gracias nuevamente por tu confianza y por ayudarnos a seguir mejorando. aeropost customer experience

运费太贵了。

aeropost 回复2026-04-23

Hello Jacqueline, We sincerely appreciate you taking the time to share your experience with us. Your feedback is very valuable and inspires us to continue improving every day to provide you with the highest quality service. We understand your concerns regarding our prices and want to assure you that we are constantly working to make our services more accessible without compromising the quality that defines us. Our rates include important benefits such as package protection, assistance with customs procedures, and personalized advice for your purchases. If you have any specific questions about a case or shipping cost, please feel free to send the details to [email protected] or contact us via WhatsApp through the following link: https://bit.ly/3QnCbjH. We will be happy to assist you with anything you need. Kind regards, aeropost customer experience

我能够创建警报并跟踪我的……

我能够创建警报并跟踪我的包裹。可能是为忙碌的客户送货。

aeropost 回复2026-04-22

Hello Mellisha! Thank you so much for your feedback! We are thrilled to hear that you had a great experience creating alerts and tracking your package. Regarding your suggestion, we do offer delivery options for our busy clients! If you would like to set up or change your delivery preferences to receive your packages at home or your office, please visit: ➡️ http://www.mailpacgroup.com/delivery We are happy to have met your expectations and look forward to seeing you again soon! Kind regards! aeropost customer experience

没有人性标准和零客户体验

我在手机上收到了帮助我整合的 7 个包裹中的 6 个代码。然后第 7 个代码的帮助服务就没用了,clickbox 应用程序允许我将取件时间延长 24 小时,我在周日下午迟到了几分钟,我无法再次取回我的包裹。现在,有关如何获取包裹的信息令人困惑,我必须安排在城里取件。 服务是自动化的,旨在减少您的工作量,但对客户体验的关注度和标准较低,但成本却很高。

aeropost 回复2026-04-23

Thank you for sharing your feedback. We understand how frustrating this experience must have been, especially when you were unable to retrieve your package as expected. The Clickbox locker system operates separately, but we will raise this issue with the relevant team to ensure it is reviewed. If you’d like assistance in arranging your pickup or reviewing your shipment, please reach out to us at [email protected] or 284-394-0707.

交货快捷

我及时收到了我的薄饼,整整两周内。对快速交货非常满意,但是运输价格非常高,但总的来说我很高兴。

aeropost 回复2026-04-22

Hello Kisse! Thank you for your feedback! We truly value your comments as they help us identify areas for improvement in our service. We understand your concerns regarding pricing. At this time, our costs are set as they are, but we are continuously working to provide high-quality service while seeking ways to make our prices more accessible. We would like to remind you that our rates include a range of benefits, such as our extensive purchasing experience, a protection program to keep your packages safe during transit, assistance with customs procedures, and personalized support for your purchases. If you need more information or have any questions, please don’t hesitate to contact us. We’re here to help! Kind regards, aeropost customer experience

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