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aeropost

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201 条评价

4.2201 条评价
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关于 aeropost

数据更新
网站
aeropost.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(31/31 条)
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商家自述

我们的宗旨:通过连接全球市场来增强我们的社区能力。我们是一家致力于创新跨境物流体验的物流技术公司。 Aeropost 是拉丁美洲和加勒比市场的知名参与者,为数百万消费者、企业、零售商和市场的跨境物流需求提供支持。

以上内容由商家自行提供,未经平台核实。

aeropost靠谱吗?

aeropost(aeropost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞敬业的员工在每次访问办公室时都非常乐于助人、热情且有礼貌。消费者还深深赞赏其超快的交货时间、流畅的物流系统和清晰的跟踪更新,使海外运输完全无缝。 然而,一些客户也指出,运费、清关费和额外服务费有时会感觉很贵。一些审阅者在尝试通过客户支持解决问题时遇到了令人沮丧的沟通挑战、延迟响应或无益的员工互动。此外,一些用户报告当地包裹取件安排偶尔会出现延误或轻微不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

S
SHAHAIRA SPENCER库拉索 · 写过 1 条评价 · 已认证 · 体验于 2026-05-18 ·

我的订单到达速度非常快

我的订单到达速度非常快。与其他公司相比,我感觉宾至如归,并且我的订单在到达我手中之前都是安全的。

aeropost 回复2026-05-19

Hello Shahaira! Thank you for sharing your experience! We are thrilled to know that our fast deliveries and security standards make you feel so comfortable and secure. Providing peace of mind throughout the entire shipping process is our main goal, and we're glad to be your top choice. We look forward to bringing many more packages safely to your hands! Best regards, aeropost Team.

M
Marva Graham牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-05-17 ·

伟大的航运公司

我已经使用 Aeropost 好几年了,我从未对这家公司或其员工的服务感到失望。很棒的工作。

aeropost 回复2026-05-19

Hello Marva! Thank you for your wonderful review! We are incredibly proud to hear about your long-standing experience with us and your kind words regarding our employees. Recognizing our team's hard work is the best compliment we can receive. Thank you for choosing us as your shipping partner! Best regards, aeropost Team.

D
DAVID RAMOUTARSINGH特立尼达和多巴哥 · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

服务很好

aeropost 回复2026-05-18

Hello David, We greatly appreciate your feedback! Thank you for choosing us and for taking the time to share your positive experience. We are always here to help you with your shipping needs. Best regards, aeropost Team.

M
MARLETTE HARRIS牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

高效的

创建预警很容易。收到包裹的通知很快。发货效率很高

aeropost 回复2026-05-18

Hello Marlette! We greatly appreciate your feedback! It’s wonderful to know that our system and team met your expectations regarding speed and efficiency. Thank you for choosing us as your shipping partner, and we hope to see you again soon. Kind regards! aeropost Team.

沟通不太好

沟通不太好。我发送了一封电子邮件但从未收到回复。我不确定包裹到达 TT 后应采取哪些步骤。 然而,当司机询问送货路线时,我感到惊喜。 送货上门——方便且服务优质。

aeropost 回复2026-05-14

Hello Vin! Thank you for sharing your experience. We sincerely apologize for the lack of communication regarding your email; this is not the level of service we aim to provide. We are glad to hear that our delivery team in TT turned your experience around with a convenient and great door-to-door service. We want to ensure you always have the support you need. For any future questions, please feel free to reach out to us at [email protected] or via WhatsApp at https://bit.ly/3QnCbjH. We are here to help! Cordially, aeropost Team.

N
NAVIN POOLCHAN特立尼达和多巴哥 · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

我承认接收延迟......

我承认,由于我的文件和签名不完整,导致海关放行后延迟收到包裹。整改完成后,整个过程进展顺利且专业。我要赞扬奥兰多·詹姆斯出色的沟通和时间管理能力。他对工作的奉献精神确实值得赞扬。

aeropost 回复2026-05-14

Hello Navin! It’s wonderful to receive such a positive review! Thank you for your patience during the customs process and for your kind words about our team member. We are very proud to have him as our collaborator, and his commitment to excellence is a great example for all of us. Happy shipping! Cordially, aeropost Team.

H
HUDITA ROBERTS特立尼达和多巴哥 · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

物品处理不当

我于 2026 年 5 月 12 日星期二收到了我的包裹,当我回到家时,当我打开包裹时,我的物品被分成了 3 块。它是用泡沫包装运输的。

aeropost 回复2026-05-14

Hello Hudita, We are very sorry to hear that your item did not arrive in the condition you expected. We completely understand the frustration this causes, as our goal at Aeropost is for you to always receive your purchases in perfect condition. We truly appreciate you sharing this feedback with us, as it helps us investigate what went wrong and improve our handling processes. To provide you with a solution as soon as possible, we invite you to contact us through any of the following channels: Live Chat: ➡ https://bit.ly/3QnCbjH 📱 Email: [email protected] 📧 Please keep in mind that to process your claim correctly, there is a period of 10 business days from the package's arrival (whether at a counter, locker, or local delivery). We are ready to help you resolve this! Kind regards, aeropost Team.

很难联系到客服……

很难联系客户服务寻求支持

aeropost 回复2026-05-14

Hello Colin, We sincerely apologize for the difficulties you've faced reaching our team. We value your time and want to make sure your concerns are addressed immediately. Please connect with us through our official channels so we can assist you right away: 📧 Email: [email protected] 📱 WhatsApp: https://bit.ly/3QnCbjH We are ready to help! aeropost Team.

和我打交道的那个人非常……

与我打交道的人非常令人愉快

aeropost 回复2026-05-14

Hello Angella, Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

闷闷不乐的客户服务代表在五月取笔......

梅笔取货中心的客户服务代表闷闷不乐,态度冷漠。她做得足够好,不至于无礼。货物到达迈阿密的客户警报/通知需要及时。

aeropost 回复2026-05-14

Hello John, Please accept our apologies for the service you received at our May Pen Pick-up Center. We value professional and friendly interactions, and we are sorry we missed the mark this time. We sincerely appreciate the feedback you’ve provided regarding our notification process, as it helps us identify areas for improvement. If you need further assistance or would like to discuss your experience in more detail, please contact us at [email protected]. Kind regards, aeropost Team.

Aeropost,我的首选!

Aeropost 提供快速、超级便捷的递送服务。和他们在一起很多年了,我非常喜欢他们的服务和员工!

aeropost 回复2026-05-12

Hello Nastassja! Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

我总是收到我的答案...

我总是在第二天之前收到问题的答复。我希望看到的一件事是 Aeropost 让更改我们的地址变得更加容易。我第一次尝试这样做时,必须回答一系列问题并将我的地址放在地图上,但我发现这很难做到。让一切变得简单并消除任何不必要的步骤。我也注意到很多无知的人说你们是骗局。我知道你不是。这些人不明白您是一家将物品从美国转运到世界其他地方的公司。最好在您的通信或主页上的某个位置放置一条短信,并删除那些声称您是诈骗公司的评级(主要来自 eBay)。您可以解释说您删除它们是因为它们是虚假的并且它们正在破坏您公司的声誉。 Aeropost 对于想要在美国购买产品的美国境外人士来说非常重要。这些评级简直就是愚蠢的,而且来自无知的人。最后一件事。我更喜欢用英语交流。请在向我发送通信之前检查我的偏好设置,这可以通过您的电子邮件系统自动完成。

aeropost 回复2026-05-13

Hello Allen, We sincerely appreciate you taking the time to share your experience with us. We highly value your feedback and recommendations, as they help us identify areas for improvement and continue working to provide the quality service you deserve. Regarding your language preferences, we would love to help you sort this out. Please contact us at [email protected] so we can update your account settings and ensure all future communications reach you in English. Thank you for trusting us as your bridge to shopping in the US! Best regards, aeropost Team.

快速服务

我的包裹很快就到达了目的地。我真的很高兴能够跟踪它并提前付款。

aeropost 回复2026-05-11

Hello Maurette! Thank you for choosing us! We truly appreciate you taking the time to rate our service. We will continue working hard to maintain the high-quality standards you deserve. We look forward to seeing you again soon! Best regards! aeropost Team.

没问题

应用程序和通知使一切都很顺利。考虑通过 WhatsApp 更新包裹状态

aeropost 回复2026-05-11

Hello Athaliah! Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier. We’re also delighted to hear that our app has been helpful and has enhanced your online shopping experience. Best regards! aeropost Team.

交货

主要包裹递送很棒。似乎我也收到了邮件,但没有收到。

aeropost 回复2026-05-12

Hello Awawi! We're thrilled to hear your package delivery was great. Regarding your mail, please note that letter mail follows a different processing flow than packages. We’d love to help you track it down! Please email us at [email protected] with your account details so we can look into this for you right away. Cordially, aeropost Team.

非常快

速度很快,包裹没有损坏。更新很棒,接机的办公室工作人员也很棒。会一直使用

aeropost 回复2026-05-08

Hello Paul! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

顶级客户服务

顶级的客户服务,代理总是热情、乐于助人,非常乐于解决人们可能遇到的任何问题。而且你永远不会觉得自己很麻烦或不便,而且你离开时会非常满意,这是很难做到 100% 的

aeropost 回复2026-05-11

Hello Beverly! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

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