令人难以置信的无能客户服务和骗子。他们已经在迈阿密扣押了我的包裹八周了,却没有采取任何措施来帮助我。这些人会回复在线评论,但他们永远不会亲自与你交谈(只是 BS AI 的废话和谎言)。从字面上看,我要求他们做的就是通过 UPS 将我的包裹运送到整个城镇。他们会花 10 分钟,但他们不会这么做,他们宁愿花时间回复评论家,让他们的——。我怀疑他们实际上在迈阿密的设施中丢失/偷了我的包裹,而不是提出保险索赔(昂贵且耗时),他们宁愿用如下所示的虚假人工智能响应来激怒我。更换这些丢失的物品将花费我数百美元。
aeropost 回复2026-05-12
Hello Jack,
We sincerely apologize for the frustration and the delay you’ve experienced with your package. We understand your concerns and would like to clarify the situation.
Please be advised that we no longer offer delivery services to Nicaragua. As a result, we are currently processing the shipment to the alternative U.S. address you provided. We are doing everything in our power to ensure it is sent out as soon as possible.
For further updates or more information regarding your shipment, please reach out to us at [email protected]. We are committed to resolving this for you.
Kind regards,
aeropost Team.
Hello Adrian!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello Milinda!
Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know.
Best regards!
aeropost Team.
Hello Ruth!
Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve.
Best regards!
aeropost Team.
Hello Ramkumar!
Thank you for choosing us! We truly appreciate you taking the time to rate our service. We will continue working hard to maintain the high-quality standards you deserve. We look forward to seeing you again soon!
Best regards!
aeropost Team.
Hello Rena!
Thank you very much for sharing your feedback regarding our services.
We will continue working hard to ensure you keep receiving the service you deserve!
Best regards!
aeropost Team.
Hello Randal!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello!
Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello Christine!
Thank you very much for your 5-star rating! We are delighted to know that we are meeting your expectations. But we won’t stop here, we will continue striving to provide you with the service you deserve. Our goal is to always maintain the quality of service you are accustomed to.
We are here for you!
aeropost Team.
Hello Deeg!
Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support!
Best regards!
aeropost Team.
Hello Verena,
We sincerely regret the experiences you've had with our service and appreciate you taking the time to share your feedback. Your opinion is very important to us, as it helps us identify areas for improvement and continue working toward a higher-quality service.
Please rest assured that we take all customer feedback very seriously, and this is no exception. We are committed to enhancing every aspect of our service and continuously strive to provide you with the experience you deserve.
Thank you once again for your trust and for helping us improve.
Cordially,
aeropost Team.
Hello Raylison!
Thank you so much for your positive review! We are thrilled to hear that you enjoyed our service and that you find our app easy to use for tracking your packages.
Regarding our rates, we strive to provide the best value by including premium benefits such as full package protection, expert assistance with customs procedures, and personalized shopping advice to ensure your experience is seamless from start to finish.
We appreciate your trust in us and look forward to handling your future shipments! Happy shopping!
Best regargs,
aeropost Team.
Hello Emily!
Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost.
Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help.
Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon.
Best regards,
aeropost Team.
Hello Natasha,
We sincerely appreciate you taking the time to share your experience with us. Your feedback is very valuable and inspires us to continue improving every day to provide you with the highest quality service.
We understand your concerns regarding our prices and want to assure you that we are constantly working to make our services more accessible without compromising the quality that defines us. Our rates include important benefits such as package protection, assistance with customs procedures, and personalized advice for your purchases.
If you have any specific questions about a case or shipping cost, please feel free to send the details to [email protected] or contact us via WhatsApp through the following link: https://bit.ly/3QnCbjH. We will be happy to assist you with anything you need.
Kind regards,
aeropost Team.
Hello Kamau!
Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier.
We’re also delighted to hear that our lockers has been helpful and has enhanced your online shopping experience.
Best regards!
aeropost Team.
Hello Steve!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello Jennifer!
Thank you for your feedback! We truly value your comments as they help us identify areas for improvement in our service.
We understand your concerns regarding pricing. At this time, our costs are set as they are, but we are continuously working to provide high-quality service while seeking ways to make our prices more accessible.
We would like to remind you that our rates include a range of benefits, such as our extensive purchasing experience, a protection program to keep your packages safe during transit, assistance with customs procedures, and personalized support for your purchases.
If you need more information or have any questions, please don’t hesitate to contact us. We’re here to help!
Kind regards,
aeropost Team.
我通过电子邮件收到了贷方通知单。然后我收到了订单。我应该能够用贷方票据抵消发票金额。但 Aeropost 的人不让我使用信用额度,因为他们在计算机系统中找不到信用额度。我们对 Aeropost 员工的低服务水平和智力水平感到厌恶。我们无法相信与我们交往的人有多么愚蠢。当我们没有其他选择时,我们只会使用 Aeropost。你在蒂拉兰办公室的工作很糟糕。在我看来,该办公室的存在只是为了服务 Temu 的客户,而不是其他人。
aeropost 回复2026-05-05
Hello Jana,
We sincerely apologize for the experiences you've had with our service and appreciate you taking the time to share your feedback. Your observations are highly valuable to us, as they help us identify opportunities for improvement and continue working to provide you with a better service.
We have sent you an email requesting more information regarding the account credit you mentioned for your package payments. We look forward to your response so we can provide you with the best possible assistance. We are here to help!
Best regards,
aeropost Team.
Hello Wendy!
Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process.
We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent.
Best regards!
aeropost Team.