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aeropost

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201 条评价

4.2201 条评价
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关于 aeropost

数据更新
网站
aeropost.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(31/31 条)
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商家自述

我们的宗旨:通过连接全球市场来增强我们的社区能力。我们是一家致力于创新跨境物流体验的物流技术公司。 Aeropost 是拉丁美洲和加勒比市场的知名参与者,为数百万消费者、企业、零售商和市场的跨境物流需求提供支持。

以上内容由商家自行提供,未经平台核实。

aeropost靠谱吗?

aeropost(aeropost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞敬业的员工在每次访问办公室时都非常乐于助人、热情且有礼貌。消费者还深深赞赏其超快的交货时间、流畅的物流系统和清晰的跟踪更新,使海外运输完全无缝。 然而,一些客户也指出,运费、清关费和额外服务费有时会感觉很贵。一些审阅者在尝试通过客户支持解决问题时遇到了令人沮丧的沟通挑战、延迟响应或无益的员工互动。此外,一些用户报告当地包裹取件安排偶尔会出现延误或轻微不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

令人难以置信的无能客户...

令人难以置信的无能客户服务和骗子。他们已经在迈阿密扣押了我的包裹八周了,却没有采取任何措施来帮助我。这些人会回复在线评论,但他们永远不会亲自与你交谈(只是 BS AI 的废话和谎言)。从字面上看,我要求他们做的就是通过 UPS 将我的包裹运送到整个城镇。他们会花 10 分钟,但他们不会这么做,他们宁愿花时间回复评论家,让他们的——。我怀疑他们实际上在迈阿密的设施中丢失/偷了我的包裹,而不是提出保险索赔(昂贵且耗时),他们宁愿用如下所示的虚假人工智能响应来激怒我。更换这些丢失的物品将花费我数百美元。

aeropost 回复2026-05-12

Hello Jack, We sincerely apologize for the frustration and the delay you’ve experienced with your package. We understand your concerns and would like to clarify the situation. Please be advised that we no longer offer delivery services to Nicaragua. As a result, we are currently processing the shipment to the alternative U.S. address you provided. We are doing everything in our power to ensure it is sent out as soon as possible. For further updates or more information regarding your shipment, please reach out to us at [email protected]. We are committed to resolving this for you. Kind regards, aeropost Team.

服务总是很棒。

Mobay 团队的服务始终是一流的、卓越的客户服务。

aeropost 回复2026-05-08

Hello Milinda! Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know. Best regards! aeropost Team.

高效的服务。

服务交付很好。 一旦更新和包裹到达岛上,就立即收到。

aeropost 回复2026-05-05

Hello Ruth! Thank you very much for your comment, as it reassures us that we are doing things right. We’re glad to know you are satisfied with the service provided for your package. We will continue working to ensure you keep receiving the service you deserve. Best regards! aeropost Team.

良好的沟通和非常…

良好的沟通和非常乐于助人的客户服务代表

aeropost 回复2026-05-05

Hello Ramkumar! Thank you for choosing us! We truly appreciate you taking the time to rate our service. We will continue working hard to maintain the high-quality standards you deserve. We look forward to seeing you again soon! Best regards! aeropost Team.

他们给了我一个直接联系电话...

他们给了我一个司机的直接联系电话,我可以打电话确认送货情况。之后一切都很顺利。

aeropost 回复2026-05-05

Hello Randal! Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

我从一开始到最后都得到了帮助...

从服务开始到结束,我都得到了帮助。即使当我要求他为我工作时送货时,送货司机也非常尊重和愉快,因为没有人在家收集我喜欢的体验,我将继续使用 aeropost。

aeropost 回复2026-05-05

Hello Christine! Thank you very much for your 5-star rating! We are delighted to know that we are meeting your expectations. But we won’t stop here, we will continue striving to provide you with the service you deserve. Our goal is to always maintain the quality of service you are accustomed to. We are here for you! aeropost Team.

良好的系统和沟通

沟通。在柜台办理登机手续的人。一切都很顺利

aeropost 回复2026-05-05

Hello Deeg! Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support! Best regards! aeropost Team.

我对我的…感到非常失望

我对最近使用 Aeropost 的经历感到非常失望。我因运送一件原本仅花费 53 美元的商品而被收取了超过 258 美元的费用,我发现这不合理 - 请注意,我确实购买了 2 件该商品。尽管经理经过调查后提出了大约115美元的折扣,并解释说重量是成本高的一个因素,但最终的成本仍然过高。虽然我对部分调整表示赞赏,但我相信可以提供更有意义的让步。这次经历使我认真重新考虑继续使用 Aeropost 进行未来的运输。

aeropost 回复2026-05-05

Hello Verena, We sincerely regret the experiences you've had with our service and appreciate you taking the time to share your feedback. Your opinion is very important to us, as it helps us identify areas for improvement and continue working toward a higher-quality service. Please rest assured that we take all customer feedback very seriously, and this is no exception. We are committed to enhancing every aspect of our service and continuously strive to provide you with the experience you deserve. Thank you once again for your trust and for helping us improve. Cordially, aeropost Team.

价格有点贵,不过服务还可以。

它有点贵,但服务很棒,速度也很快,我真的很喜欢这个应用程序,它可以轻松跟踪我的包裹!

aeropost 回复2026-05-05

Hello Raylison! Thank you so much for your positive review! We are thrilled to hear that you enjoyed our service and that you find our app easy to use for tracking your packages. Regarding our rates, we strive to provide the best value by including premium benefits such as full package protection, expert assistance with customs procedures, and personalized shopping advice to ensure your experience is seamless from start to finish. We appreciate your trust in us and look forward to handling your future shipments! Happy shopping! Best regargs, aeropost Team.

客户服务很棒而且…

客户服务很棒而且乐于助人!通常,我不觉得他们那么好,但这位女士非常友善!

aeropost 回复2026-05-05

Hello Emily! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

我花了太多钱才带了一瓶…

我花了太多钱才带一瓶补充剂。我又没带任何东西了

aeropost 回复2026-05-05

Hello Natasha, We sincerely appreciate you taking the time to share your experience with us. Your feedback is very valuable and inspires us to continue improving every day to provide you with the highest quality service. We understand your concerns regarding our prices and want to assure you that we are constantly working to make our services more accessible without compromising the quality that defines us. Our rates include important benefits such as package protection, assistance with customs procedures, and personalized advice for your purchases. If you have any specific questions about a case or shipping cost, please feel free to send the details to [email protected] or contact us via WhatsApp through the following link: https://bit.ly/3QnCbjH. We will be happy to assist you with anything you need. Kind regards, aeropost Team.

运输和清算速度很快

运输和清算速度很快。使用当前的储物柜系统可以方便地取货。

aeropost 回复2026-05-05

Hello Kamau! Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier. We’re also delighted to hear that our lockers has been helpful and has enhanced your online shopping experience. Best regards! aeropost Team.

一切都很棒!与其他服务相比,它为我节省了很多钱。

这很好,因为他们让我随时了解情况,而且比其他服务便宜很多。

aeropost 回复2026-05-05

Hello Steve! Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

我觉得从你那儿领取包裹太贵了,一件 12 dala 衬衫 36 us dala 来领取太荒谬了

A觉得客服很好

aeropost 回复2026-05-05

Hello Jennifer! Thank you for your feedback! We truly value your comments as they help us identify areas for improvement in our service. We understand your concerns regarding pricing. At this time, our costs are set as they are, but we are continuously working to provide high-quality service while seeking ways to make our prices more accessible. We would like to remind you that our rates include a range of benefits, such as our extensive purchasing experience, a protection program to keep your packages safe during transit, assistance with customs procedures, and personalized support for your purchases. If you need more information or have any questions, please don’t hesitate to contact us. We’re here to help! Kind regards, aeropost Team.

我通过电子邮件收到了贷方通知单

我通过电子邮件收到了贷方通知单。然后我收到了订单。我应该能够用贷方票据抵消发票金额。但 Aeropost 的人不让我使用信用额度,因为他们在计算机系统中找不到信用额度。我们对 Aeropost 员工的低服务水平和智力水平感到厌恶。我们无法相信与我们交往的人有多么愚蠢。当我们没有其他选择时,我们只会使用 Aeropost。你在蒂拉兰办公室的工作很糟糕。在我看来,该办公室的存在只是为了服务 Temu 的客户,而不是其他人。

aeropost 回复2026-05-05

Hello Jana, We sincerely apologize for the experiences you've had with our service and appreciate you taking the time to share your feedback. Your observations are highly valuable to us, as they help us identify opportunities for improvement and continue working to provide you with a better service. We have sent you an email requesting more information regarding the account credit you mentioned for your package payments. We look forward to your response so we can provide you with the best possible assistance. We are here to help! Best regards, aeropost Team.

必须提供当地快递名称和联系电话

过程很简单。 网站数据信息丰富。 在您的预警中提供当地快递名称和联系方式可以让过渡变得更加容易。

aeropost 回复2026-05-05

Hello Wendy! Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process. We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent. Best regards! aeropost Team.

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