About AlunoTecAlunoTec, founded in 2013, specializes in Aluminum outdoor living products, ranging from Aluminum Pergolas, Garden Gazebos, Zip Screens, Retractable Roofs, Patio Canopy, Slat Fencing, Umbrellas, and Outdoor Furniture. As a brand company, AlunoTec has expanded its markets to 150+ countries. We insist on providing our partners and customers with high-quality, reliable products and trustable service. In our core values, good products are not only about quality but also the service and your attitude to the troubles. Meanwhile, we would like to share the meaning of AlunoTec, which stands for Aluminum Innovation and Technology. We want to grow with our partners and customers together. Join us and create the future together.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, mentioning that the structures are exceptionally sturdy, beautifully designed, and built to withstand harsh weather conditions. Buyers also highlight the dedicated staff members, who provide prompt communication, expert guidance, and personalized support throughout the entire custom ordering process.
However, some reviewers noted occasional minor challenges or small setup hiccups during the assembly and installation phases. Despite these minor issues, consumers consistently appreciated how efficiently and professionally the support team helped resolve them to ensure a successful final result. Overall, buyers remain extremely satisfied with their purchases and strongly recommend the business to others.
My wife and I purchased a bioclimatic pergola, and we are absolutely delighted with it. From the very beginning of the process to its completion, Doreen was exceptionally helpful, patient, and attentive. She answered every one of my questions thoroughly and with great care, making sure all of my ideas and expectations were fully realized.
We even went into such detail that we ended up customizing the roof color to our exact preference, and the pergola now looks truly beautiful.
As for the quality, I can confidently say it is a definite best buy. I would like to once again thank Doreen, as well as all the team members who worked on the pergola. They helped us transform an ordinary part of our terrace into a stunning extension of our living room.
Thank you for giving us such a wonderful addition to our home — a place where we can all enjoy spending time together.
AlunoTec 回复2026-08-12
Hello Dinko,
Thank you for your thoughtful review. It is wonderful to know that Doreen helped turn your ideas, including the custom roof color, into a bioclimatic pergola that now feels like an extension of your living room. We truly appreciate your trust in AlunoTec and your recommendation.
Many thanks,
The AlunoTec Team
Aluno tec is great company, lukas is the best, i have purchcase 2 bioclimatic pergola and is fantastic
AlunoTec 回复2026-08-12
Hello Paolo,
We sincerely appreciate your feedback. We are very pleased that both of your bioclimatic pergolas have met your expectations and Lukas supported the project well. Thank you for choosing AlunoTec, and please know that our team remains available whenever you need support.
Many thanks,
The AlunoTec Team
I would 100% recommend Alunotec, I worked with Katrina Wu from start to finish to get the customised pergola I required. From design, payment, shipping and after-sales the entire team were very professional. Thanks Katrina and Alunotec team.
AlunoTec 回复2026-08-12
Hello Shane,
Thank you for sharing your experience with us. We are glad to learn that Katrina and the wider team supported your customized pergola professionally from design and payment through shipping and after-sales service. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
I ordered the custom motorized zip screen blinds for our patio. Right from the inquiry to ordering and shipping- Scott was very knowledgeable and helpful. When we finally installed the motorized screens, they are high quality and very aesthetically pleasing. A great product, we’re thrilled to have these.
AlunoTec 回复2026-08-12
Hello Naznin,
Thank you very much for your review. We are happy to hear that Scott guided the custom motorized zip-screen order knowledgeably and the finished screens look and perform beautifully. It was a pleasure supporting your project, and we hope your outdoor space brings you lasting enjoyment.
Many thanks,
The AlunoTec Team
Very good communication, fast delivery, solid package and super quality 😊
AlunoTec 回复2026-08-12
Hello Kalle,
Thank you for taking the time to share your experience. We are delighted that the communication, delivery speed, protective packaging and product quality all met your expectations. Your recognition means a great deal to our team, and we hope you continue to enjoy your AlunoTec product for many years to come.
Many thanks,
The AlunoTec Team
Amazing product. Lukas and AlunoTec really came through with the Customized pergola, starting from communication about the design and sharing progress overall through the shipping process. On top of that, the assembly was extremely simple with the instructions provided. Also, everything worked as soon as you plugged in and super easy to setup. The pergola is well built and looks like a premium product.
AlunoTec 回复2026-08-12
Hello Arvind,
Thank you for your thoughtful review. It is wonderful to know that Lukas kept you informed throughout design and shipping, while the precise instructions made assembly and setup straightforward. We truly appreciate your trust in AlunoTec and your recommendation.
Many thanks,
The AlunoTec Team
I ordered this product, not knowing how good a quality it is. We selected a 6 x 3 pergola, with 3 electric blinds with glass doors on the reamining side. The product was delivered as promissed. Everything about the pergola is quality. The thickness of the stainless steel, to the double skinned louvre. all of the parts fitted without any issues. The instructions were clear. I can highly recommend this company.
AlunoTec 回复2026-08-12
Hello Luke,
We sincerely appreciate your feedback. We are very pleased that the 6×3 m pergola, electric blinds and glass doors arrived as promised and fitted together cleanly with clear instructions. Thank you for choosing AlunoTec, and please know that our team remains available whenever you need support.
Many thanks,
The AlunoTec Team
It was a pleasure working with John and his team. We have their biggest freestanding pergola. I am writing this review after 18 months of usage. It is amazing and looks new. Everyone coming home compliment the quality and the looks. Excellent fit and finish. Would definitely buy from them again.
AlunoTec 回复2026-08-12
Hello Mahesh,
Thank you for sharing your experience with us. We are glad to learn that your large freestanding pergola still looks new after more than 18 months and continues to attract compliments. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
Chloe was instrumental in customizing the pergola to my specific needs, staying patient and available for technical questions while providing expert advice that gave me total confidence in the design. This professionalism carried over into the order and payment process, where the team provided complete 3D CAD drawings to verify exact dimensions before finalizing the transaction via Alibaba Trade Assurance for a secure, transparent experience. Annie was fantastic during the shipment phase, keeping me constantly updated and providing detailed production inspection reports and videos before the item even left the facility. The company correctly warned us about the weight of the crates and the necessity of a forklift for unloading, and thanks to the robust packaging, everything arrived on schedule and in perfect condition. As a small suggestion for an even more seamless experience—and this is certainly no criticism of the company itself, but rather a thought for a perfect end-to-end process—it would be wonderful if the delivery service offered an unloading option so customers don't have to arrange their own equipment. That said, the installation itself was smooth due to highly detailed instructions; as the manual correctly noted, the scale of the project required three additional people for the heavy lifting, but the result is an outstanding build quality that feels solid, premium, and built to last. Everything was precisely engineered and fit together perfectly, and I want to give a huge thank you to Chloe for the design help and Annie for the logistics and after-sales support, as their outstanding service made this a fantastic experience from start to finish.
AlunoTec 回复2026-08-12
Hello Alessandro,
Thank you for your thoughtful review. We are pleased that Chloe and Annie provided thorough design and logistics support, and the precisely engineered pergola arrived safely and installed smoothly. We also appreciate your suggestion that delivery partners offer an optional unloading service; this is useful feedback, and we will review how unloading requirements and available local options are communicated before delivery. Thank you for trusting AlunoTec with your project and for helping us improve the complete customer experience.
Many thanks,
The AlunoTec Team
From my first contact, I was very impressed with the communication and dedication from staff at Alunotec.
Katrina spent a long time with me even at odd hours explaining the features and customising a pergola to suit my space. Communication throughout the process was frequent and thorough.
The pergola was delivered smoothly, well packaged and complete.
Assembly was straight forward and instructions were concise.
Overall very happy with my experience with this company and would recommend them highly!
AlunoTec 回复2026-08-12
Hello John,
Thank you for taking the time to share your experience. We are delighted that Katrina helped tailor the pergola to your space and kept communication clear through delivery and assembly. Your recognition means a great deal to our team, and we hope you continue to enjoy your AlunoTec product for many years to come.
Many thanks,
The AlunoTec Team
Brilliant customer service from Lukas and Annie at Alunotec. Looks like a great product and can't wait to have it installed.
Some hiccups with payment due to me not using Alipay and Alibaba taking a long time to recognise and credit the payment to the Alunotec so I recommend using Alipay only or pay the company directly via swift transfer.
Shipping agent (Across The Ocean) used which is an Australian company has poor customer service, and wouldn't use a crane truck or even talk to local crane truck companies so I had to pay extra to have it delivered to site by a crane truck company. Told me it would be delivered one day and I organised this with the crane company only to be told on the day that they made a mistake and that was when it was getting collected from the port.
None of this is a reflection of Alunotec who were highly professional, but it affects my experience and I hope Alunotec considers using a different shipping agent in the future.
Happy to update my review once the pergola is installed.
AlunoTec 回复2026-01-26
We’re very sorry for the unpleasant experience you had during unloading. We appreciate you bringing these issues to our attention and will look for better freight forwarders to improve the quality of our service.
Everyone at Aluno Tec were very helpful right from the start. I didn’t want a standard pergola and they helped me with the extract one I wanted.The price was a little bit more expensive than others I compared it with but the thickness of posts , beams,louvers and quality of materials won me over . When it arrived I was impressed by the quality and attention to detail. A few minor issues but the rest was so good I felt it would be a disservice to mention them . One very happy customer here
Andrew
Sydney
Australia
AlunoTec 回复2026-08-12
Hello Andrew,
Thank you for your thoughtful review. We are pleased that the custom solution, heavier structural components and overall workmanship justified your decision to choose AlunoTec. We also appreciate your note that there were a few minor issues; this is useful feedback, and we will keep the conversation open so our team can address any remaining details. Thank you for trusting AlunoTec with your project and for helping us improve the complete customer experience.
Many thanks,
The AlunoTec Team
"Hello Safwan,
Thank you very much for your review and we are pleased to hear you are delighted with the product and service provided. We are proud of our team at AlunoTec and will do our best to give a great customer experience.
Many thanks,
The AlunoTec Team
Let me be transparent: I was skeptical. Ordering a pergola of this magnitude internationally and sight unseen? That's a significant leap of faith. So much so that I hired an independent inspector to verify the product before shipment.
Here's what impressed me—Lukas Gao and the AlunoTec team didn't bristle at my caution. They graciously partnered with my inspector, ensuring we had everything we needed to move forward with confidence. That level of transparency told me everything I needed to know about who I was doing business with.
The T-600 quality absolutely lived up to my expectations. Our friends can't stop commenting on how stunning it is—and honestly, neither can we.
When we discovered materials issues after shipment, Lukas didn't make excuses or leave me navigating solutions alone. He was accommodating, responsive, and made sure the situation was remedied post-production.
Cora Lin, the assistant merchandiser, deserves equal recognition. Between Lukas and Cora, I had every operational document I needed for my T-600, and they graciously fielded my many questions throughout the shipping process—especially the persistent "Where is it?" inquiries. They kept me informed with tracking updates all the way to my door.
I also have to mention the delivery driver who brought the cargo to my home. Skillful, pleasant, and made what could have been a stressful exchange completely seamless. Please share this feedback with him—other clients should be so lucky to experience his service.
My skepticism was met with partnership. Thank you AlunoTec.
AlunoTec 回复2026-08-12
Hello Keidra,
Thank you for sharing your experience with us. We are glad to learn that our team welcomed your independent inspection, kept the international purchase transparent and supported you through production, shipping and post-delivery resolution. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
The support I received from quote through to delivery was exceptional. Reponses were always prompt, and informative. The product itself is top quality, with easy to follow instructions and labelled components. I couldn't fault a thing, and would recommend AlunoTec to anyone. Great stuff!
AlunoTec 回复2026-08-12
Hello,
Thank you very much for your review. We are happy to hear that the support from quotation through delivery was prompt and informative, and the labeled components and instructions made the product easy to work with. It was a pleasure supporting your project, and we hope your outdoor space brings you lasting enjoyment.
Many thanks,
The AlunoTec Team
What a wonderful experience I had with Alunotec represented by a high regarded sales professional as Katrina. I bought a full container of goods for my new home (M6 Pergola, carport, canopies, fences, even furniture!) in Uruguay and each product exceeded my expectations.Product quality, packaging, logistics, after sales support were top notched! Keep it up!
AlunoTec 回复2026-08-12
Hello Jorge,
Thank you for taking the time to share your experience. We are delighted that the full-container order—from the M6 pergola and carport to canopies, fencing and furniture—exceeded expectations across quality, packaging, logistics and support. Your recognition means a great deal to our team, and we hope you continue to enjoy your AlunoTec product for many years to come.
Many thanks,
The AlunoTec Team
The design from my customised pergola went without problems. Phoebe was very helpfull and resposive to my specific requests. The delivery took a little longer than planned due to holidays and weather conditions. When it arrived it was very well packed and there was no dammaged. The build up manual covered nearly all aspects regarding the build
AlunoTec 回复2026-08-12
Hello Gerard,
Thank you for your thoughtful review. We are pleased that Phoebe supported your custom design responsively and the pergola arrived safely despite the weather-related delay. We also appreciate your comments about the delivery timing and the few installation details not covered in the manual; this is useful feedback, and we will continue improving delivery communication and installation documentation. Thank you for trusting AlunoTec with your project and for helping us improve the complete customer experience.
Many thanks,
The AlunoTec Team
I’ve purchased multiple products from Alunotec, including a pergola and outdoor motorized blinds on several occasions, and I can confidently say the quality is outstanding. The products have held up extremely well, even in harsh conditions.
A special mention goes to Jeena. She has been exceptional to deal with—honest, trustworthy, and always willing to help. Warranty claims and returns have been handled smoothly with no issues at all. Her service has consistently been fast, professional, and reliable.
I highly recommend Jeena and the team at Alunotec. Great people, great products, and excellent after-sales support.
AlunoTec 回复2026-08-12
Hello Mo,
Thank you for sharing your experience with us. We are glad to learn that your pergola and motorized blinds have remained reliable in harsh conditions and Jenna handled warranty matters professionally. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
Quality of the product is good, the support of the Alunotec team is with fast and with high competence.
Some minor adjustments could make the installation even a bit more smooth.
I'm happy I've worked with them for my aluminium pergola.
AlunoTec 回复2026-08-12
Hello Goosst,
Thank you for your thoughtful review. We are pleased that the product quality and technical support gave you confidence in your aluminum pergola. We also appreciate your recommendation to make a few installation details even smoother; this is useful feedback, and we will use the feedback in our ongoing review of labels, instructions and installation steps. Thank you for trusting AlunoTec with your project and for helping us improve the complete customer experience.
Many thanks,
The AlunoTec Team
Had good and quick communication. The ordered goods arrived well packed. The parts were of good quality. We can recommend Alunotec.
AlunoTec 回复2026-08-12
Hello Roman,
Thank you very much for your review. We are happy to hear that communication was quick, the goods arrived well protected and the parts demonstrated solid quality. It was a pleasure supporting your project, and we hope your outdoor space brings you lasting enjoyment.
Many thanks,
The AlunoTec Team
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