About AlunoTecAlunoTec, founded in 2013, specializes in Aluminum outdoor living products, ranging from Aluminum Pergolas, Garden Gazebos, Zip Screens, Retractable Roofs, Patio Canopy, Slat Fencing, Umbrellas, and Outdoor Furniture. As a brand company, AlunoTec has expanded its markets to 150+ countries. We insist on providing our partners and customers with high-quality, reliable products and trustable service. In our core values, good products are not only about quality but also the service and your attitude to the troubles. Meanwhile, we would like to share the meaning of AlunoTec, which stands for Aluminum Innovation and Technology. We want to grow with our partners and customers together. Join us and create the future together.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, mentioning that the structures are exceptionally sturdy, beautifully designed, and built to withstand harsh weather conditions. Buyers also highlight the dedicated staff members, who provide prompt communication, expert guidance, and personalized support throughout the entire custom ordering process.
However, some reviewers noted occasional minor challenges or small setup hiccups during the assembly and installation phases. Despite these minor issues, consumers consistently appreciated how efficiently and professionally the support team helped resolve them to ensure a successful final result. Overall, buyers remain extremely satisfied with their purchases and strongly recommend the business to others.
Good communication throughout.. we were able.to size up and order with no problems. Delivery was as planned
AlunoTec 回复2024-07-31
Hi Rab,
Thanks for your kind feedback.
Your satisfaction with design, quality, delivery with service means a lot to us.
We're delighted that our pergolas can be the excellent elements of your beautiful garden, hope you always enjoying the happy time.
Many thanks,
The AlunoTec Team
Top quality pergola!! The material and craftsmanship is excellent quality, packaging TOP quality, assembling was easy following their tutorial, when I have issues regarding the assembly, got a top service from their Technical Support
I will highly recommend them
Thank you Sott and Team !!!
AlunoTec 回复2024-07-31
Hi Jean,
Great thanks for your review and recommendation.
It's our pleasure that you had an excellent experience with AlunoTec team that provided with help and assistance when have issues to build your garden living space.
Appreciated to your hightly comments and wish you always happly life with your family.
Many thanks,
The AlunoTec Team
When you spend a lot of money ,pay in a foreign currency to a company you don’t really know in china it seemed a bit scary ,YES I DID WORRY !
But NO need this company is outstanding.
From day 1 of my enquiry Scott from Alunotec took care of everything for me
Samples sent FOC .structural drawings,electrical diagrams all prior to payment.
Be prepared for a long delivery time as this arrives by sea to a container port.
You also need to fill out customs and import duty forms and make a payment ,nothing too difficult.
Everything arrived on time all the items were individually wrapped in a transported in a strong plywood box,
All components are engineered to a very high standard which made assembly easy.Scott was always available via WhatsApp if I had a question .
After sales customer service is excellent and spare parts if you should ever need them.
Even with the delivery and duty costs it still works out half the price of uk companies.
AlunoTec 回复2024-07-31
Hi Jason,
It's very kind of your hightly comments and recommendation.
Great to hear that you experience with AlunoTec for the excellent service from the sample, design, delivery, installation including after sales. Good products, stable quality and excellent service is what we always pursuing and improving.
Thanks again for your satisfaction of our pergola and service, we will keep doing better and better.
Many thanks,
The AlunoTec Team
From the start my experience with Alunotec professional and efficient. I dealt with one person from the beginning and Scott was very knowledgeable & helpful from design to construction of my Pergola to the delivery from China to Ireland, door to door. Alunotec also were very helpful putting my pergola together on site at my Home. I would have no problem recommending Alunotec for any Pergola needs.
AlunoTec 回复2024-07-31
Hi Michael,
We're delighted to hear that you had excellent experience with satisfaction of our products, design and service.
Thank you for your recommendation with hightly comments.
Kindly contact us if any demands or help needed in the near future.
Many thanks,
The AlunoTec Team
I am thrilled to share my experience with AlunoTec!
I am thrilled to share my experience with Alunotec! The quality of our pergola has been outstanding, showcasing remarkable durability against the elements. It has withstood rains and winds without a hitch, a true testament to its solid structure. Moreover, the customer service, particularly from Mr. Calvin Chan, has been exceptional. His attention to detail and customer care has significantly enhanced our overall experience. Alunotec stands out not only for its robust products but also for its exemplary service. Kudos to the team!
AlunoTec 回复2024-07-31
Hello Brian,
Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our pergola and our customer service. Mr. Calvin Chan and the entire Alunotec team are committed to providing high-quality products and exceptional service. Your satisfaction is our top priority. Thank you for choosing Alunotec!
Many thanks,
The AlunoTec Team