About AlunoTecAlunoTec, founded in 2013, specializes in Aluminum outdoor living products, ranging from Aluminum Pergolas, Garden Gazebos, Zip Screens, Retractable Roofs, Patio Canopy, Slat Fencing, Umbrellas, and Outdoor Furniture. As a brand company, AlunoTec has expanded its markets to 150+ countries. We insist on providing our partners and customers with high-quality, reliable products and trustable service. In our core values, good products are not only about quality but also the service and your attitude to the troubles. Meanwhile, we would like to share the meaning of AlunoTec, which stands for Aluminum Innovation and Technology. We want to grow with our partners and customers together. Join us and create the future together.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, mentioning that the structures are exceptionally sturdy, beautifully designed, and built to withstand harsh weather conditions. Buyers also highlight the dedicated staff members, who provide prompt communication, expert guidance, and personalized support throughout the entire custom ordering process.
However, some reviewers noted occasional minor challenges or small setup hiccups during the assembly and installation phases. Despite these minor issues, consumers consistently appreciated how efficiently and professionally the support team helped resolve them to ensure a successful final result. Overall, buyers remain extremely satisfied with their purchases and strongly recommend the business to others.
Hello Sandra,
Thank you for your thoughtful review. We are pleased that once connected, our team responded quickly and helpfully. We also appreciate your note about the initial callback; this is useful feedback, and we will keep improving first-response speed as well as follow-up quality. Thank you for trusting AlunoTec with your project and for helping us improve the complete customer experience.
Many thanks,
The AlunoTec Team
Ada Yuan from Alunotec is such an asset for whole company. She helped me through all stages of buying upto delivery and installation . Anybody would have given up on me considering how difficult i am as a customer but Ada was so professional throughout. I strongly recommend her good work and the product . thank you so much.
AlunoTec 回复2026-08-12
Hello,
Thank you for your thoughtful review. It is wonderful to know that Ada remained patient and professional through purchasing, delivery and installation. We truly appreciate your trust in AlunoTec and your recommendation.
Many thanks,
The AlunoTec Team"
very serious and professional company, excellent quality pergola. I am very satisfied with my purchase, Chloe was always very kind and available in giving me support in all phases of purchase and assembly🙏.
AlunoTec 回复2026-08-12
Hello Mario,
We sincerely appreciate your feedback. We are very pleased that Chloe supported you kindly through every stage of purchasing and assembly, alongside a high-quality pergola. Thank you for choosing AlunoTec, and please know that our team remains available whenever you need support.
Many thanks,
The AlunoTec Team
Our experience in doing business transaction is above par, they are very professional. They give reply even on holiday which is very helpful specially on technical matters. I would highly recommend this company!!
AlunoTec 回复2026-08-12
Hello Mike,
Thank you for sharing your experience with us. We are glad to learn that our team remained professional and responsive even when technical questions arose during holidays. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
I’m really happy with the service and the quality. You should definitely buy it!
AlunoTec 回复2026-08-12
Hello Bostjan,
Thank you very much for your review. We are happy to hear that both the service and product quality earned your recommendation. It was a pleasure supporting your project, and we hope your outdoor space brings you lasting enjoyment.
Many thanks,
The AlunoTec Team
We purchased a 5m x 5m automatic, louvered pergola with screen blinds from AlunoTec 3 years ago and couldn't be happier with our experience! Very well priced for a quality and strong build that is suitable for a coastal location. From start to finish, the process of designing, ordering, quality control and shipping was simple and Connie was incredibly helpful and responsive to our many questions. After installation, they were still on hand to answer any questions we had. We highly recommend Connie and the team at AlunoTec, for their well built products and dedicated service. We will buy from AlunoTec again.
AlunoTec 回复2024-09-04
Hello Mark,
Thank you very much for your review. Your recommendation means a lot to us!
We're delighted to hear that you had a great experience with AlunoTec and that our team provided you with helpful and pressure-free assistance.
Hope you and your family enjoy the outdoor living.
Many thanks,
The AlunoTec Team
The product I received is of top quality. Packaging was really great. No damage noticed. Everything is working as expected. Customer service is top notch. Leebit was always there to answer my questions. If she doesn’t know, she would contact the engineer and respond back. I will definitely recommend purchasing with them.
AlunoTec 回复2026-08-12
Hello Gnani,
Thank you for taking the time to share your experience. We are delighted that the pergola and side screens arrived safely, worked as expected and were backed by Leebit's careful coordination with our engineers. Your recognition means a great deal to our team, and we hope you continue to enjoy your AlunoTec product for many years to come.
Many thanks,
The AlunoTec Team
Top quality pergola with excellent customer support
Leebit supported me with my pergola project from design phase through to final on site assembly.
Customer service, cost and product quality were excellent.
It was great to be able to work directly with the prime company in China.
Total project time from start to finish was 14 weeks.
If you are looking for a quality pergola I would definitely recommend Alunotec
AlunoTec 回复2026-08-12
Hello Andy,
We sincerely appreciate your feedback. We are very pleased that Leebit supported the project from design through on-site assembly and delivered the service, value and quality you expected. Thank you for choosing AlunoTec, and please know that our team remains available whenever you need support.
Many thanks,
The AlunoTec Team
AlunoTec are a fantastic company to work with. Communication was great throughout the entire process, including checking in how the install was going.
The product (Pergo-lux, with LED lights, RGB lights and motorised sidescreens) is top quality and exceeded our expectations.
I don't usually leave reviews, but happy to make an exception after having such a great experience with AlunoTec.
AlunoTec 回复2026-08-12
Hello Braden,
Thank you for sharing your experience with us. We are glad to learn that the Pergo-LUX, lighting and motorized side screens exceeded expectations and our team stayed engaged through the New Zealand installation. Your kind words encourage our whole team to keep delivering reliable products and attentive service.
Many thanks,
The AlunoTec Team
Quality pergola from quality people, will do business with them again!
AlunoTec 回复2026-08-12
Hello Roberto,
Thank you for your thoughtful review. It is wonderful to know that the pergola and our team earned your confidence to work with AlunoTec again. We truly appreciate your trust in AlunoTec and your recommendation.
Many thanks,
The AlunoTec Team
Excellent Experience overall. The product is good and is very cost effective to the competitor's similar product in USA
AlunoTec 回复2026-08-12
Hello AGS,
Thank you very much for your review. We are happy to hear that the product delivered a strong overall experience and compelling value compared with similar options in the United States. It was a pleasure supporting your project, and we hope your outdoor space brings you lasting enjoyment.
Many thanks,
The AlunoTec Team
Great customer service. Easy communication and they were helpful every step of the way.
The product is exactly as described. Made of high quality aluminum. Beautifully designed and works great. Install was super easy. The gutter system is really cool.
AlunoTec 回复2026-08-12
Hello Ron,
Thank you for taking the time to share your experience. We are delighted that the pergola matched its description, assembled easily and impressed you with its aluminum quality and integrated gutter system. Your recognition means a great deal to our team, and we hope you continue to enjoy your AlunoTec product for many years to come.
Many thanks,
The AlunoTec Team
Purchased product exceeded our expectations in every way.
All contact personnel were always helpful in their undertakings with the Client.
Nothing was too much trouble.
Replying to enquires was always punctual and positive.
AlunoTec 回复2024-08-12
Hello David & Corina,
Thank you for your positive feedback! We are thrilled that the product exceeded your expectations. It’s great to hear that our team was consistently helpful and responsive to your needs. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service.
Many thanks,
The AlunoTec Team
AlunoTec is a great company
There customer service is excellent
The design team is very knowledgeable
When I receive the pergola I was blown away with the quality of the pergola
I’m 1000% satisfied with the quality and service
Great job AlunoTec
AlunoTec 回复2026-08-12
Hello lou,
Thank you for your thoughtful review. It is wonderful to know that our customer service, design knowledge and pergola quality all exceeded your expectations. We truly appreciate your trust in AlunoTec and your recommendation.
Many thanks,
The AlunoTec Team
Rarely do I leave reviews, however, Alunotec's pergola went above and beyond my expectations. The pergola boasts top-notch quality, with thick aluminum and easy assembly. The louvers can be opened and closed using a remote or the app on a phone. Additionally, the service provided was excellent, with the representative being incredibly patient in answering all my inquiries. Special thanks to Chloe for the outstanding assistance in beautifying my yard.
AlunoTec 回复2024-07-31
Hello Gary,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that the AlunoTec pergola exceeded your expectations and that you are happy with its quality and ease of assembly.
We are especially glad to know that the remote and app control features are making your experience even better. Providing excellent service is our top priority, and it’s fantastic to hear that our representative was able to assist you effectively. Chloe will be delighted to hear your kind words.
Thank you once again for choosing AlunoTec and for sharing your experience. If you have any further questions or need assistance, please don't hesitate to reach out.
Many thanks,
The AlunoTec Team
I recently purchased a 12ft ×19.69ft x 8ft automatic, louvered pergola from AlunoTec and couldn't be happier with my experience! The price was fantastic, offering great value for the quality and design. From start to finish, the customer service was outstanding. Leebit and the team was incredibly helpful and responsive, guiding me through the selection process and ensuring that every detail was perfect. Even after installation, they followed up to make sure I was satisfied and answered any questions I had. The pergola has transformed my outdoor space into a beautiful and comfortable area. I highly recommend this trust worthy company, AlunoTec, for their exceptional products and service!
AlunoTec 回复2024-07-31
Hello Vanessa ,
Thank you so much for your trust and choice. We are happy to build your dream pergola. It's been a pleasure communicating with you and you've always responded positively.
Please also contact us if you encounter any problems during subsequent use, and we will respond positively. Because bringing joy and good yard life to our customers is the vision that AlunoTecERS always strives for.
Many thanks,
The AlunoTec Team
A fantastic sales team in Katrina and Scott, and excellent engineering of the product. I ordered 4 motorized and wi-fi enabled screens for my 12x16 pergola, and AlunoTec did an amazing job in fulfilling my order.
Katrina was highly responsive and helpful right from the beginning when I had a lot of basic and crucial questions about the product and the process, and Scott got involved a little later to answer all my technical questions patiently and thoroughly.
They sent over documentation, photographs, videos, and live pics to illustrate and demonstrate how each part worked, and the engineering which required accuracy at a fraction of a millimeter level was up to the mark. Katrina and Scott provided exemplary service through-out the process, including shipping questions and support AFTER the product arrived and was installed.
I can understand the concerns or skepticism in ordering a product like this remotely, but I can say very confidently that AlunoTec has it handled both in terms of customer satisfaction and cost-effectiveness. I highly recommend AlunoTec to potential buyers.
AlunoTec 回复2024-07-30
Hello Pankaj，
Thank you sincerely for your generous praise Pankaj! We are delighted to learn about your positive experience with our team from start to finish. Your satisfaction is our utmost priority, and we are thrilled that our professionalism left a lasting impression. We eagerly anticipate the opportunity to collaborate with you again in the future!
Many thanks,
The AlunoTec Team
Very good company and very nice contact with Ada.
The quality of the pergola is very good and very easy to assemble.
AlunoTec 回复2024-07-31
Hello Avancem,
Thanks for your trust and choose AlunoTec, your good feedback will keep us do our best to work, we will keep doing better no matter the product system but also our service.We looking forward to collaborate with you in the future.
Many thanks,
The AlunoTec Team
Aluno Tec is a very trustworthy company. Over the years I experience a pleasant cooperative attitude. Their products are from an exceptional quality. Transportation from start to end went smooth. My contact agent Connie Wong is a Wonderfull guide through all processes . I certainly recommend this company. Willem Mouissie/Caribbean
AlunoTec 回复2024-07-30
Hello Williem,
Thank you very much for your review. Your recommendation means a lot to us!
We're delighted to hear that you had a great experience with AlunoTec and that our team provided you with helpful and pressure-free assistance.
We really appreciate your passion for life, enjoy each travelling and the happy time!
Many thanks,
The AlunoTec Team
AlunoTec is a wonderful company to do business with. I have done several projects with them and the customer service from start to finish and delivery is extremely professional My representative Hazel worked through every detail with design - pricing- selections - fabrication - delivery and install
AlunoTec 回复2024-07-31
Hello Jimmy，
Thanks for your trust and you are wonderful too, nice talk and efficient communication. We are delighted to learn about your positive experience with our team from start to finish for each project and I learn many project idea from you. Your satisfaction is our utmost priority, and we are thrilled that our professionalism left a lasting impression. We eagerly anticipate doing more projects to collaborate with you in the future.
Many thanks,
The AlunoTec Team
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