Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs.
Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.
The hair is soft, and the curly pattern is beautiful. This wig only shedded a little not much at all. This is my first time ordering from Amanda, and she did not disappoint me at all. The wig arrived earlier than expected. I did not have to reach out concerning arrival time. Even though, I didn't actually get shipment updates from Amanda, I have an app on my phone that shows me all of my order shipments and time of arrival. My lace is top tier and undetectable. The only problem that I have is the density. The length was true, but I am questioning the density. I order 250% but it is less than 250% density. Overall, I love the wig.
I purchased a wig from Amandas Hair on 2/10/26. Upon receipt, I immediately noticed that the curl pattern was tighter than shown in the photo and significantly shorter than a typical 22-inch wig, appearing more like 18 inches. I reviewed the return policy and promptly emailed my concerns to the provided return contacts. It has been three days without a response. If I do not hear back soon, I will proceed to contact my bank to resolve the issue.
I ordered a wig, paid for it but NEVER received it! Customer service is a joke, I never received a response to My e-mails. Tracking my ordered it says it was sent to FedEx but FedEx never received it! SCAM!!!
I’ve ordered hair and they trying to say they never received payment spoke to my bank they gave me code to send to them to check there bank as they defo got my money and they have not made any effort to get back to me now I’m in process with my bank as fraud first time buying from this place never again
if you don’t like the wig or dissatisfied this company will not respond to you the return policy is false they will keep your money and ignore you completely DO NOT BUY THEY ARE SCAMMERS
Purchased a ombre wig it came within 15/20 days purchase 26inch it came very yellow even though I asked for photos prior sending but I was ignored..
the wig was more 16inch / 18inch the transition from the brown to the ginger which was meant to be blonde was like a ring of ginger strip.
Trying to get hold of the customer service has been appuling they offered me 20 dollers lol to keep it I just want to return as I'm well within my rights now currently being ignored so I've contacted clearpay as I paid through them.
No returns information stated on website all has to be done via email...
The hair is full. It is soft. It is curly it does not shed. The lace is top tier. This is my first time ordering from Amanda and she has gained a lifetime Customer as long as nothing changes. The only thing I didn’t like was the shipping it doesn’t update you on anything but everything else was perfect
Amanda hair ‼️‼️‼️‼️‼️ is a scammer please don’t buy to this seller, She gave me a fake tracking number. She’s doesn’t reply to
Emails , blocked me on Facebook book.
I almost bought 2 wigs , mind you I need that wig for my sisters wedding
When there was confusion on when I would receive my wig,I reached out and got Emily. Emily was great! She followed up with me through every step of the way. I received my wig in a very timely matter and was very happy with the customer service from Emily. I will order from them again.
I love the hair it’s soft and has true length
The curls are popping. The gift bag is truly worth it. Also I like the fact that Emily response to whatever issue or question. I will definitely order again.
I recently purchased a 13×4 curly wig from Amanda Hair and overall, I am satisfied with the quality. The hair is soft, looks natural, and was well packaged. Shipping was fairly quick, and communication was decent. The wig itself is pretty, easy to style, and holds curls well.
However, my only disappointment is that I did not receive the 300 density that I paid for. The hair is noticeably thinner than expected, which was a letdown since I specifically ordered higher density for a fuller look. Aside from that issue, the hair quality is good.
If Amanda Hair improves accuracy with order details and ensures customers receive the correct density, they would be an excellent company. I would consider ordering again, but only if this issue is corrected in the future.
Do not purchase from this company! The wig I received is darker than the one I purchased and they are refusing to refund my money. They started by trying to claim it was a custom order. But, I had simply purchased one of their stock wigs. The emails have become condescending too. The customer service is very bad.
This is my 4th time ordering from Amanda hair, My 1st wig was a 30" curly that i ordered in 2023! And to this day it looks amazing! Curls are soft and i still get complimented.... i emailed them to update my latest wig order and they did so swiftly & my wig has now been dispatched! Thank you Emily!!!! I cannot wait to recieve my latest wig :) i know it will be tea 😍
I love my wig, it’s absolutely gorgeous. But I wanted to give myself a bit of time before making this comment, because right now I feel like I’m losing a bit of hair. I think it’s normal since I curl it all the time. I think that’s where my mistake is.
Thanks you
This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready to correspond with over the matter. Will do further reviews on the delivery as well as hair and quality.
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