EWA - Learn Languages in a Way You’ll Actually Enjoy.Join over 70 million people worldwide who are learning languages with EWA - the app designed to make learning feel natural, engaging, and part of your everyday life.Forget endless grammar drills. With EWA, you learn through short, immersive lessons based on clips from popular movies and TV shows - so you hear real native speech and understand how language is used in real situations.Explore our exclusive Oxford Reading University library with hundreds of adapted books and audiobooks - from timeless classics to modern bestsellers. Read and listen at the same time, instantly translate words or sentences, and save new vocabulary to review later with spaced repetition.Practice anytime with your personal AI tutor, who helps you improve speaking, reinforce what you’ve learned, and build confidence through interactive conversations.When you want something lighter, interactive games keep your brain engaged and learning without feeling like studying. And with audiobooks, you can keep improving even on the go.Whether you’re just starting out or refining advanced skills, EWA adapts to your level. Bite-sized lessons fit easily into even the busiest schedule.With EWA, you don’t just learn a language - you live it.
Reviewers overwhelmingly had a great experience with this company. Customers praise the application for offering interactive lessons, engaging movie clips, and a fun way to build vocabulary daily through meaningful contexts. People enjoy using the short books and audio materials to improve their listening and reading skills effortlessly during their daily routine.
Some reviewers were not happy with customer support and reported slow responses, unhelpful assistance, or difficulties managing automatic subscription renewals. Others also noted occasional technical glitches, such as videos not loading properly or lessons loading slowly on their devices. Consumers expressed frustration when encountering unexpected obstacles while attempting to cancel their plans.
Was sold on the tailored learning experience for German - did a quiz which set my level. It was very convincing that it would be based on the quiz results. I pay the fee, get to the app and nothing about it is tailored to your level. What’s worse as well, I thought I’ll have a look at the beginner exercises anyway, despite showing in the quiz that I was more advanced, and there were a few mistakes I spotted 👀🤦🏻♀️ it all seemed very AI driven but not accurate. I tried to request a refund and didn’t hear anything back.
My Ava software has run into a problem and has reset back to the first lessons, even though I had already completed many of the courses. This has taken away my motivation, because I don’t have the patience to go through the same lessons again.
You have not solved my issue. I have provided a thorough explanation and screenshots. And I still cannot move forward to the next lesson. I have completed over 300 lessons, so I understand that I must pass the previous lesson in order to move forward. Yet those are the instructions your team has provided. It has been 5 days and I still cannot take the next lesson.
They try to make you keep the subscription by pausing your lessons. I bought 3mons and I decided to cancel. I was told it would cancel on 4/16 . Since 4/11 no new lessons will load . I contacted them 3 days in a roll and until I said I want some form of partial credit for it not getting lessons daily they said they will not refund , but still did not respond to the other 2 messages informing my lessons were not loading . They have not given any resolution etc.
Charged three times with no customer support for cancellation.
I have now been charged THREE TIMES; once even though I didn't request a monthly subcription, the second after I deleted my account, and the third now. I have tried to get a refund or cancel my subscription twice now, despite me contacting customer service. This is a joke. Don't get this app if you want your money.
DO NOT DOWNLOAD. NONE EXISTENT CUSTOMER SUPPORT. Easy to sign up and try but then IMPOSSIBLE TO GET A REFUND when you find the app useless! What's the point of answering 101 test questions when in then end, the app STILL starts you with absolute basics way beneath your level, completely WASTING YOUR TIME! NO HUMAN SUPPORT WHATSOEVER. ALL RUN BY BOTS.
No way of transparent cancellation of subscription - finally wrote an email to their chat bot about cancellation, it answered that will send it to the team and.... they steal your money for a new month again. When I wrote to another support team (yes, they have different supports and you don't know where to write) - they answered rudely like "you read the rules". Did you hear about customer focus, guys? You have no clear way to cancel subscription and don't intend to have loyal customers. Scammers.
Liar, it said 90% today, when you waste your 10 minutes to get the payment, the full price is raised to $1190 instead of normal price. So after 90% off you pay $119 that was the normal price.
Actually the books could be 1100 words 4000 words or 500 essentials words… i had same application the pronunciation in another application was much nicer and better and if i click on any word its shows all information about words but in this application some words i tuch its didnt show the translation… and many things els wich i think its enough to say
Exercices are ok. But the application does not let me on the next level. Ihave made all the test many times and there are only " Congrats". I have written at least ten times to support but they " dont understand" . I have lived 7,5 years in spanish speaking countries so my level is not A1 orA2.I just wanted to start from the beginning. About the test you cannot make very exact conclusions.
Well they do sell something that does not exist. My bank will get the money back.
BUYER BEWARE
I cancelled before the free trial ended and was charged $19 anyway on what would have been the billing date. I sent a message to their customer service department requesting a refund, and heard nothing back. I was charged another $19 a month later. I have sent another message.
I also contacted ApplePay, the platform by which I gave my credit card info to start the free trial. ApplePay’s advice was to contact the credit card bank.
I contacted the credit card bank and they will open a dispute with “Paddlenet EWA” which is how the charge appeared on my credit card statement.
By the way, the $19.00 they’ve charged me twice now is not the $15.99/month stated within the app.
BUYER BEWARE
A masterclass in not sending login details but taking payment none the less
I’d love to tell you how EWA Learn Languages actually works, but unfortunately, I’ll never know.
I paid for three months — £29, taken without issue. But the login email? Never arrived. Maybe EWA got confused because my Google email (used for the purchase) doesn’t match my PayPal email. Understandable — that’s a real brainteaser.
What’s also understandable, I suppose, is ignoring my email asking for a refund and cancellation. I assume their customer support is an AI agent trained exclusively on perfectly simple, boring problems. Slightly out of the ordinary? Error. Does not compute.
The silver lining: I managed to cancel by guessing that my PayPal email might work as a username. Genius level, I know. Now I’m just crossing my fingers that another £29 doesn’t vanish from my account in May 2026.
So in summary: paid, never logged in, never tried the product, and £29 gone. But hey — at least I didn’t have to learn any languages to figure out how disappointing this was.
Highly efficient… at wasting time and money.
Not what I wanted; too many emails, special offers, try this, do that. I wanted the opportunity to read books in a foreign language but what was on offer was disappointing for me.
"I am writing regarding the EWA English learning app
On 29.032026, I was charged 1690 without my consent. I did not confirm this payment, and I never intended to renew or start a subscription.
For the past 4 days, I have been trying to contact EWA support through the app and the official website. No one has replied. My emails do not even appear in my "Sent" folder, which suggests their support system is not functioning properly or is deliberately ignoring refund requests.
Additionally, there is no cancel button inside the EWA app or on their website, making it impossible to unsubscribe or stop recurring payments, which violates consumer protection laws.
I demand:
1) an immediate full refund to my card
2) cancellation of my subscription;
3) confirmation that no further payments will be taken.
Transaction ID 3414294096
If I do not receive a response within 24 hours, I will dispute the charge with my bank and file a complaint with consumer protection authorities.
Be very careful with this app.
The main goal seems to be keeping you subscribed. I was charged 39€ for an automatic renewal that I did not intend.
I cancelled immediately and contacted support several times, but only received automated or copy-paste replies. No refund was issued.
The subscription terms are not clear enough, and the customer support does not properly address real issues.
Very disappointing experience. I do not recommend this app. Il problema non è stato ancora risolto
