EWA - Learn Languages in a Way You’ll Actually Enjoy.Join over 70 million people worldwide who are learning languages with EWA - the app designed to make learning feel natural, engaging, and part of your everyday life.Forget endless grammar drills. With EWA, you learn through short, immersive lessons based on clips from popular movies and TV shows - so you hear real native speech and understand how language is used in real situations.Explore our exclusive Oxford Reading University library with hundreds of adapted books and audiobooks - from timeless classics to modern bestsellers. Read and listen at the same time, instantly translate words or sentences, and save new vocabulary to review later with spaced repetition.Practice anytime with your personal AI tutor, who helps you improve speaking, reinforce what you’ve learned, and build confidence through interactive conversations.When you want something lighter, interactive games keep your brain engaged and learning without feeling like studying. And with audiobooks, you can keep improving even on the go.Whether you’re just starting out or refining advanced skills, EWA adapts to your level. Bite-sized lessons fit easily into even the busiest schedule.With EWA, you don’t just learn a language - you live it.
Reviewers overwhelmingly had a great experience with this company. Customers praise the application for offering interactive lessons, engaging movie clips, and a fun way to build vocabulary daily through meaningful contexts. People enjoy using the short books and audio materials to improve their listening and reading skills effortlessly during their daily routine.
Some reviewers were not happy with customer support and reported slow responses, unhelpful assistance, or difficulties managing automatic subscription renewals. Others also noted occasional technical glitches, such as videos not loading properly or lessons loading slowly on their devices. Consumers expressed frustration when encountering unexpected obstacles while attempting to cancel their plans.
Don't fall for this. I signed up today and although I am clearly high intermediate in Spanish, all I got was the most stupid basic lessons ("Hola" and "Buenos Dias" over and over and over again). Now I am $39 poorer and desperately trying to get my money back. I also believe these other reviews were mass-generated by the company. Just say NO.
EWA Language Learning 回复2026-09-11
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The app still doesn’t work. How can I continue? I’ve been using the app for only 4 months. If the issue is not resolved, I will cancel my subscription.
I was sign upp for learn Spanish.
Al the initial questions was about my of knowledge of Spanish. Then a payd and install the app as I was told. Unfortunately there is only English lessons and the "let you know questions"are about my English knowledge. Its impossible to change to Spanish. I have try to mail but haven't got any answers. My money is ticking.
Despite doing an assessment I was put 0n a beginners course. I insisted that I was intermediate but they left me on the beginners course. Despite all my pleas I was very disappointed. The course was useless.
I signed up for EWA to improve my English, but the app simply didn’t work and I couldn’t log in even once. Despite that, I was charged for multiple months without receiving any real service.
Customer support existed, but instead of actually fixing the issue they kept sending me back to do things on my own and waste hours trying to solve it myself. Instead of a learning experience I got frustration, wasted time, and wasted money.
For me this was a very disappointing and exhausting experience. Think twice before signing up and be very careful where you put your credit card details.
App it self is not so bad. Bad customer support is awful! I have this on my phone. I paid for subscrition for 1 year. Now they don't want to cancel it! I have to open a new web account, to cancel it! Seriously?? We live in the 18th century! This action will not raise your popularity. It will only go down..... Please hire some people in support who will really support your customers! If you will take my money, I will report you as a fraud!
What a horrible experience with you!!!!!
The app itself is okay albeit very clearly AI and the keyboard is difficult to use for typing answers (very small keys, easy to make a mistake and hard to delete).
The main issue is customer service. I initially signed up to a month subscription. Aware the month was coming to an end and not wanting the payment to renew I went to cancel the recurrence. I tried on the website initially but had lost my password. The password reset link sent did not exist.
I contacted customer service who were very quick to respond and after some back and forth they cancelled the renewal. However instead of just cancelling from the next month, they cancelled at that date meaning I lost a week of access which I had paid for. After a few emails on this and being messed around they have now stopped sending full emails and simply finished with 'we can see your subscription is cancelled'.
In conclusion the app is okay but there are better language learning apps, the customer service is there but they won't try and resolve anything and just get you going round in circles (I assume so you give up). I would avoid.
At the start, there is a test to determine your level and get the right study plan but this was pointless as I still started with the beginner level. I'm level B1 in Spanish. Anyway, I quickly completed the lessons and unlock the next set of lessons, however by the time I finished levels A1 and A2, I was stuck in a loop and cannot see any more lessons to do.
I asked Customer Support several times to help me unlock the next level of lessons as I paid premium subscription and therefore should have access, but all they keep saying is to re-install the app and get the latest version.
I have done what they suggested but it has not solved my problem.
I've contacted Customer Support again but no reply.
EWA app is marketed as a language app that will help beginners to advanced learners. But no, it only has some lessons for beginners. So, it is a lie.
I find the app full of bugs. I agree with the reviews here in that the pronunciation of some words are wrong and some of the translations are wrong, like the word 'tos.'
I read the Pride and Prejudice book in Spanish and at the start, it was good, but towards the last pages, it had wrong translations and ended abruptly.
Another bug is the 'Words Learned', which is supposed to count the words as you add words you have learned so far, but this shows as zero all the time. I reported it and Customer Support said that it is a known bug. It seems like no bugs are getting fixed either.
First, they lie with a promotion that you buy the product, which is not the full version, but you want to pay extra. Second, they automatically charge you after the period you paid for expires without confirming whether you want to continue the training or not. No customer service, after I asked them to refund my money from the automatic payment. They said they couldn't, it wasn't in their policy. And they sent me some Singaporean laws. Don't fall for their lies. If you want to learn foreign languages, everything is free at Alison.com.
I tried out their app for a trial and canceled as I liked Duolingo much better. After canceling, which was difficult, they billed me anyway. I had to send three emails to get them to cancel it and they refused to refund my money. I had to ask my credit card company to cancel the charge. Stay away.
The subscription has been paid for, but the account status is unsubscribed.
On December 21st, I was charged for a full subscription, but the subscription itself wasn't renewed. The issue with technical support hasn't been resolved. They're only responding once every 1-2 days. They refused to refund me on December 31st, even though 14 days hadn't passed, and then they simply stopped responding. As of January 16th, I was still charged for a year's subscription, but I can't use it. This strongly suggests a scam with hidden cancellation methods.
I wasn’t satisfied with this application. It is an AI-based app and contains several errors. I subscribed for three months, but I was charged again after the subscription period ended, and they are now refusing to issue a refund.
I paid already and have just been asked for another payment that wasn't due.
Trying to cancel my subscription but there is no easy way to unsubscribe and the support button is not doing anything.
Shocking so-called customer support. Was unable to access my account after I paid my subscription and have been unable to get a response from the company or the portal.
By way of update, after seeing this review the company eventually made a full refund. For that reason I’ve now given 2 stars
