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旅游度假

@hotel

101 条评价

3.9101 条评价
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关于 @hotel

数据更新
网站
athotel.com
分类
旅游度假
所在地
United States · Washington DC
状态
待认证
近 12 个月
7 条评价
差评回复率
30%(8/27 条)
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@hotel靠谱吗?

@hotel(athotel.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:71% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 30% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-08-10。

用户怎么说

I
I.H. · 写过 2 条评价 · 已认证 · 体验于 2024-06-04 ·

一切都很完美,价格优惠

一切都很完美,价格也很优惠。

@hotel 回复2024-06-17

Dear Ioanna, Thank you so much for your wonderful words! We are thrilled to hear that you had a positive experience at @hotel. Our team is dedicated to providing exceptional service, and it’s always rewarding to know we’ve met your expectations. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

S
Shimon · 写过 4 条评价 · 已认证 · 体验于 2024-06-06 ·

马尔戈萨酒店 (Margosa Hotel) 位于…

雅法(以色列)的玛戈萨酒店很棒,但我需要预订几次才能完成。酒店、服务、早餐、升级到高级房以及酒店送的礼物(我妈妈的周年纪念日)都很棒:-) 谢谢

@hotel 回复2024-06-17

Dear Shimon, Thank you so much for sharing your feedback! As we strive to improve our services for your convenience and our team is dedicated to providing exceptional service, and it’s always rewarding to know we’ve met your expectations. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

E
ELEOTERIO-VLAHOVIC NINAMARIE · 写过 2 条评价 · 已认证 · 体验于 2024-06-01 ·

@hotel 帮助我以最优惠的价格找到最好的酒店

@hotel 帮助我以最优惠的价格找到了我快速威尼斯之旅的最佳酒店。工作人员很乐于助人,当我在访问交易时遇到计算机问题时,他们很耐心并坚持帮助我,以便我可以获得尽可能最好的交易。此外,我需要从机场到酒店的机场交通,因为我是在酒店班车停止运行后到达的,他们非常有帮助地为我提供了可以用于交通的服务,甚至还检查以确保我拥有我需要的一切。我强烈推荐它们并再次使用它们。

@hotel 回复2024-06-17

Dear ELEOTERIO-VLAHOVIC NINAMARIE, Thank you so much for your wonderful words! We are thrilled to hear that you had a positive experience at @hotel. Our team is dedicated to providing exceptional service, and it’s always rewarding to know we’ve met your expectations. Your kind words inspire us to continue striving for excellence. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

A
Akash Dhawale · 写过 1 条评价 · 已认证 · 体验于 2024-06-12 ·

价格和预订体验…

@Hotel的价格和预订体验都非常好。与其他预订网站相比,他们给出的价格非常合理。问题出在餐厅,它根本不是四星级酒店。服务很差而且缺乏适当的管理。

@hotel 回复2024-06-17

Dear Akash, Thank you so much for your wonderful words! We are thrilled to hear that you had a positive experience at @hotel. We are also very sorry you had to experience any discrepancy at the hotel. Our Traveler Relations specialist is looking into this, and he reached out to you through your email on file. I am also keeping an eye on this until it is sorted. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

M
Maira Muzaffar · 写过 1 条评价 · 体验于 2024-06-05 ·

很棒的酒店

@hotel 回复2024-06-12

Dear Maira, Thank you for sharing your positive experience with the hotel you booked through us. We are thrilled to hear that your stay met your expectations and that you enjoyed the hotel's amenities and atmosphere. Our goal is to provide our travelers with the best booking experience, and it’s wonderful to know that you were satisfied with your choice. If you have any further feedback or if there's anything we can do to assist you in future bookings, please don't hesitate to reach out. We look forward to helping you plan your next trip! Warm regards, Shady Head of Traveler Care Team @hotel

M
Marcela Arreaga · 写过 1 条评价 · 体验于 2024-05-27 ·

物超所值

我已经旅行并通过@hotel预订了好几次酒店住宿,每次的体验总是比令人满意、完美的酒店小瑰宝更令人满足,让您的住宿体验比您想象的更加愉快。 在我上次预订时,我遇到了个人问题,不得不取消预订,客户服务代表竭尽全力帮助我,我真的很感谢他们作为一个团队所做的一切。

@hotel 回复2024-06-12

Dear Marcela, Thank you so much for your wonderful words! We are thrilled to hear that you had a positive experience at @hotel. Our team is dedicated to providing exceptional service, and it’s always rewarding to know we’ve met your expectations. Your kind words inspire us to continue striving for excellence. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

n
nan · 写过 1 条评价 · 体验于 2023-11-06 ·

这家公司不靠谱……

这家公司假装比他们更专业。我们的预订经历了价格变动和取消。客户服务为零,当我们最终要求收到我们的数据已从他们的记录中完全删除的确认时,我们没有得到任何确认,只有通用的令人沮丧的罐装电子邮件,我们必须注册一个应用程序才能做到这一点。再次强调,零客户服务,他们没有兑现他们的承诺或门面。 他们不断地承诺事情而不兑现。一切都是“剪切和粘贴”。这不是真的。我们永远不会再使用它们。

@hotel 回复2024-06-04

Hi Nan, Thanks for sharing your experience - we sincerely apologize that your experience with us did not live up to your expectations, I appreciate your patience as we sort this out, and I'm here to ensure we make things right. Please feel free to email my direct line at [email protected] so we can resolve this together. And I wanted to note how much I appreciate your feedback - it's crucial for us as we strive to ensure everyone travels well-cared-for. Looking forward to making this right. - Shady, @hotel's Head of Traveler Care

A
ANIS · 写过 4 条评价 · 体验于 2024-05-30 ·

获得最优惠价格的最佳方式

获得最优惠价格的最佳方式。始终在 hotel.com 上查看用户体验质量并获得应有的待遇 非常感谢所有24小时提供帮助和支持的旅行者关怀团队❤️

@hotel 回复2024-06-12

Dear ANIS, Thank you so much for your wonderful words! We are thrilled to hear that you had a positive experience at @hotel. Our team is dedicated to providing exceptional service, and it’s always rewarding to know we’ve met your expectations. Your kind words inspire us to continue striving for excellence. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Shady Head of Traveler Care Team @hotel

J
Juanita Sulong · 写过 16 条评价 · 已认证 · 体验于 2024-05-30 ·

在宜必思酒店度过了愉快的时光

我和我丈夫在伯恩茅斯的宜必思酒店度过了愉快的两晚。前台工作人员礼貌而友好。 宽敞干净的小木屋房间。一张舒适的大床迎接我们一夜好眠。非常靠近海滩和博斯科姆的所有餐厅。我们一定会很快再次回来。 🙏🏼👍🏻

@hotel 回复2024-06-12

Dear Juanita, Thank you for sharing your positive experience with the hotel you booked through us. We are thrilled to hear that your stay met your expectations and that you enjoyed the hotel's amenities and atmosphere. Our goal is to provide our travelers with the best booking experience, and it’s wonderful to know that you were satisfied with your choice. If you have any further feedback or if there's anything we can do to assist you in future bookings, please don't hesitate to reach out. We look forward to helping you plan your next trip! Warm regards, Shady Head of Traveler Care Team @hotel

V
Vincent · 写过 2 条评价 · 已认证 · 体验于 2024-05-13 ·

非常好的主页,价格也很实惠

c
customer · 写过 3 条评价 · 已认证 · 体验于 2024-05-02 ·

优惠的价格和酒店选择

优惠的价格和酒店选择。最后一刻的度假,这是预订的地方。

D
Djstaffy · 写过 5 条评价 · 体验于 2024-05-06 ·

教授酒店谢谢你们……

我来到博德鲁姆接受牙科治疗,这是我第一次独自旅行,所以非常紧张。从我进入@THEPROFRSSORSHOTEL的第一分钟起,我就受到了欢迎。这是一家美丽的基本酒店,但古色古香,私密而安静,步行 1 分钟即可到达脱衣舞区/海滩区域。工作人员非常友善,业主 saadet 非常乐于助人和包容。如果我回到博德鲁姆,我将住在这里。非常感谢您的帮助。

C
Customer · 写过 11 条评价 · 体验于 2024-05-03 ·

如此乐于助人和可爱

我九月份去冰岛旅行,我联系了 @hotel 来帮助我解决一些礼宾类型的问题,他们很快就解决了所有问题,而且也很可爱!很高兴去世界的另一边旅行时不用担心事情

L
Lucien · 写过 1 条评价 · 体验于 2024-05-02 ·

Brian I 提供令人惊叹的客户服务……

Brian 提供的令人惊叹的客户服务我真心推荐人们使用他们的平台 吕西安

F
Friend of Ted · 写过 2 条评价 · 已认证 · 体验于 2024-04-10 ·

美丽的酒店和最好的员工

美丽的酒店有最好的员工。位置很完美。我很长一段时间以来经历过的最好的酒店体验。

R
Reyan · 写过 1 条评价 · 已认证 · 体验于 2024-04-10 ·

很棒的客户服务!

F
Faizal Munye · 写过 4 条评价 · 已认证 · 体验于 2024-04-12 ·

最好的

最好的!感谢您为我们预订了纽约一家很棒的酒店!

K
KIRTI · 写过 1 条评价 · 已认证 · 体验于 2024-04-13 ·

惊人的

不错的体验

S
Sam · 写过 2 条评价 · 已认证 · 体验于 2024-04-03 ·

最好的

无需大惊小怪,成本效益高

Y
Yousef Hasan · 写过 1 条评价 · 体验于 2024-04-05 ·

迄今为止最好的旅游网站

我发现 Athotel 在 Instagram 上发了一些帖子,我说让我们尝试一下,我对价格感到震惊,比著名网站上我要找的酒店便宜至少 300 美元。客户服务是 5 星级,Hala 在几分钟内回复了我的电子邮件,很高兴我找到了 Athotel,它将成为我预订酒店的第一网站