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Bare Cases

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435 条评价

3.0435 条评价
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关于 Bare Cases

数据更新
网站
bare-cases.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
56 条评价
差评回复率
19%(40/210 条)
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商家自述

We make cases for case-haters. Keep your smartphones safe from scratches while you enjoy its original design & ergonomics with our ultra thin Bare Naked cases.

Bare Cases靠谱吗?

Bare Cases(bare-cases.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 435 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:47% 给出 4 星及以上,同时 44% 打了 1 星;商家回复了 19% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Consumers frequently complained about poor product quality, noting that the cases quickly deformed, scratched easily, and failed to adequately protect devices. Many buyers also experienced significant delivery delays and found customer support extremely unhelpful when attempting to resolve ongoing issues or secure refunds. Some reviewers were happy with the initial sleek design and thin feel of the phone cases. People also mentioned that the covers felt lightweight and comfortable in the hand when first unpacked. However, these initial positive impressions quickly faded as severe durability and quality issues emerged over time.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Happy Customer

Bought a transparent matte case for my new Samsung Note 20 Ultra. It's beautiful and perfectly compliments the premium quality of the phone. How lovely. Great product. Don't imagine I'll need any customer service but reassured by the volume of positive reviews on that front. Keep up the great work!

Bare Cases 回复2021-06-23

Hey Charlie, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Excellent

Excellent. Lightweight. I can feel my original Iphone size and weight now. Fast delivery. Received in 1 working day.

Bare Cases 回复2021-06-23

Hey Pris, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Great customer service and quick ship times

Bare cases shipped out in a timely manner. The case was as described. I did need to exchange for the correct size. I mistakenly ordered the wrong size case. Bare responded to my email quickly and honored the exchange and got me my correct case quickly. Thanks Bare! Would definitely recommend.

Bare Cases 回复2021-06-23

Hey JG, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

The case stands out for what its…

The case stands out for what its advertised for- you never feel one on your phone “its that slim”. However, what i would like to leave a review is the pleasant and understanding customer service that the team at bare showcases. Really appreciate that. Will recommend bare to more of my friends.

Bare Cases 回复2021-06-23

Hey Vishnu, Thank you for taking the time to leave a review for Jesse. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

I love the fit

I love the fit, it's tight and slim.

Bare Cases 回复2021-06-23

Hey Alvin, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Terrible case and even more terrible…

Terrible case and even more terrible customer service. The following happened 2 months ago.. I immediately contacted them after receiving the case asking to return it because it was poorly advertised and it's not worth the money and they asked me to pay the shipping back to Singapore myself (who knew it was coming from Singapore..) I have picture to prove how bad it is, no grip on it, my phone slid out of my pocket in the car and hit the seat belt clip in and actually got a cut in the case! That's how bad it is.

Bare Cases 回复2021-06-24

Hey Alex, Thank you for taking the time to leave a review. Your parcel was delivered on April 13, and we received a return query from you the next day. We got back to you on April 16 with our returns procedure and did not receive a reply after which. 2 months later, you left us a review here regarding your broken case, but did not reach out to us via email. We are based in Singapore, and this is clearly stated on the footer of every page of our website. In addition to this, we’ve actually since improved our returns system for customers based in the US, and we now have a US return address. Our Naked cases are clearly stated to not withstand drops. They weren’t made for this purpose. At 0.35mm, the Naked case is for case-haters that are only looking for protection against table scratches and everyday corner nicks, while enjoying the natural ergonomics of their device. Do feel free to reach out to us and we’ll be happy to see how we can help. Cheers

Superb customer service, great case for a minimalist like me!

Been a user of this brand for a couple of years already, since I really like how the case maintains the aesthetics of iPhone while keeping it protected. For my last purchase, I noticed a very small scratch after a day or 2 post-receipt, so I contacted customer service & requested for a replacement. Customer service was fast to respond, clear on explaining scenarios on how this could’ve happened & extended a 1-time replacement offer, which I accepted. Overall, I’m very happy with the experience & I continue to love the case - fits the clean & minimalist look!

Bare Cases 回复2021-06-21

Hey Jamie, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Great case…

Great case one that actually protects and shows the color of your iPhone the way you always wanted

Bare Cases 回复2021-06-15

Hey Bobby, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

I just received my case in the mail…

I just received my case in the mail today and I have to say I am completely surprised at how much I like it. There are cases like Peel and Totallee that offer similar products, but how Bare is different is the texture of the case and bare is more sturdy. If you want the "Bare" minimum in a case that does not sacrifice protection, I would choose this case any day of the week. Please do not change a thing.

Bare Cases 回复2021-06-16

Hey Tek, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Good quality case and customer support

Very satisfied with the case, feels comfortable in the hand and looks stylish without muting the phone's original profile. Customer support was very helpful when I encountered some hiccups, and provided assistance

Bare Cases 回复2021-06-14

Hey Miguel, Thank you for taking the time to leave a review for Jesse. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Very flimsy/thin plastic that cracked…

Very flimsy/thin plastic that cracked on the corners very quickly. for $USD50 it was a rip off! No reply to correspondence from suppliers. Lasted a month.

Bare Cases 回复2021-06-18

Hey Perth, Following your concern claiming that you’ve emailed us several times - we’ve retrieved your email address on all of our platforms and only found ONE email, which was sent to us after you posted this review. We also asked you for receipts of your previous emails, which you weren’t able to provide us with. Your purchase was made on 21 Nov, and received on 27 Nov. Your first email to us as stated above was on June 11, which we replied timely on the same day. You’re asking for a refund on a case that was used for 7 months from the date of your purchase. We appreciate all honest feedback on Trustpilot, and more so negative ones that help us improve as a business. However, we do feel that this review is largely untrue and not based on what truly happened. Till today, you have not been able to provide any evidence of reaching out to us previously. Cheers

Excellent Customer Service

Got sent the wrong camera bump in a package deal. Bad luck I guess. Still giving these guys a top score based on their customer service. Quick responses to my emails, very understanding and friendly, and takes action right away. This is so rare to see in todays’ online businesses, and honestly beyond what I expected. The correct camera bumb was sent with express delivery the next day. Also the products feels and looks nice.

Bare Cases 回复2021-06-14

Hey Joar, Thank you for taking the time to leave a review for Ann. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

I chose the wrong option of self…

I chose the wrong option of self pick-up instead of delivery. Thus, I sent a message to change to delivery and expected to pay the delivery price, instead I was offered free delivery because I was a returning customer, this was a very nice gesture, would definitely replace my cases with them in the future.

Bare Cases 回复2021-06-10

Hey Koko, Thank you for taking the time to leave a review for Kat. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

The team at Bare Cases is absolutely…

The team at Bare Cases is absolutely phenomenal and even went above and beyond to provide me with a brand new case to replace the one I damaged while installing it. The quality is great as well which just makes it that much more awesome. 10/10 would recommend and will buy again!

Bare Cases 回复2021-06-08

Hey Konrad, Thank you for taking the time to leave a review. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

This product is a work of art!

This product is a work of art! Beautifully engineered, best ive seen. Also, they respond to your emails immediately and are very understanding and friendly. No, I don't know them personally, lol

Bare Cases 回复2021-06-08

Hey John, Thank you for taking the time to leave a review for Jesse. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Fully Convinced. Will Buy More!

I always believed that so much goes into designing these beautiful smart phones, yet we contradict all of that work by slapping these bulky cases onto them. I get it though. I too stick my phones into cases before leaving the house, but always find myself taking them off when I'm at home. I've heard of Bare cases but have always been turned off by the price. My significant other decided that she would buy me too as a gift since I always talk about them... Now I see why they're a little pricey. They are finely craft to fit your phone PERFECTLY. I was so impressed with them and I don't think that I'll be using any other case unless I'm going somewhere risky like hiking,biking or jogging. They are super minimal cases which also means minimal protection. If you understand this, and baby your phone like I do, then this is the perfect case. Another thing I want to to point out is that on the very first day when I was trying out my two cases, I must've used a little too much strength when swapping. I noticed a bend/crease on one of the cases. I contacted Bare customer support and as a courtesy they referred me back to the instructions, and as a one time courtesy sent me a replacement. I just had to pay shipping. That is quite generous, so I am happy with their customer service! All in all I am extremely pleased with their products and am seriously considering buying more cases.

Bare Cases 回复2021-06-04

Hey, Michael! Thank you for taking the time to leave a review for Ann. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Amazing costumer service

The service I got from Jesse was fast, caring, understanding and beyond my expectations. One of my cases broke and the other one came in the wrong size (it was my bad) Jesse arranged a replacement for both cases and sent them the next day (at a small cost for the shipment) I'm now waiting for the new delivery. Very pleased with the service I got. THANKS!

Bare Cases 回复2021-06-08

Hey Einav, Thank you for taking the time to leave a review for Jesse. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Very satisfied!

Product is of trustworthy quality and delivery was efficient. Cases are not bulky as promised so using my phone was a pleasant experience. I have ordered my third case now and I’m satisfied overall with their products and customer service. They also provided a replacement for one of the cases I ordered after looking into the issue carefully.

Bare Cases 回复2021-06-02

Hey, Rom! Thank you for taking the time to leave a review for Jesse. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

Order 84607BARE.

Order 84607BARE. The case is great, the support team is so kind and helpful. There were various questions about delivery. Thanks to manager John who has helped to solve the issue. Great work!

Bare Cases 回复2021-06-02

Hey, Ildar! Thank you for taking the time to leave a review for John. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

I had an issue with my bare case

I had an issue with my bare case, within hours of my email I received a response and a resolution. They sent me a free case and I cannot be happier with the customer service I received. Thank you John and your team. This is the only case I will be purchasing in the future!

Bare Cases 回复2021-06-01

Hey, Young! Thank you for taking the time to leave a review for John. Happy to hear that you’ve enjoyed shopping at Bare and we hope to see you again soon! Cheers!

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