BarkBox

Thank you for taking the time to share your feedback. We're so happy to hear Tara loves her toys and treats. We're sorry to hear the rope on one of the tug toys didn't hold up to her enthusiastic play. We'd be happy to help through our Scout's Honor Guarantee and see if we can find a better fit for her play style. Our team will be reaching out via email to assist you further. Thank you for being part of the pack, and please give Tara some extra belly rubs from us.

Thank you for taking the time to share your feedback. We're truly sorry to hear that you're still missing the XL toy and food topper from your order. We checked the shipment and can confirm those items are currently delayed in transit. Our team will be reaching out via email to provide an update and look into the status further. Thank you for your patience and for giving us the opportunity to make this right.

Thank you for taking the time to share your feedback. We're so happy to hear your Chihuahua gets excited for each month's BarkBox and that the chew level customization has been a great fit. We appreciate your suggestion about being able to choose the flavor and type of treats included in each box. We're sorry that we aren't able to customize treat selections at this time. However, if your pup receives treats they don't enjoy, we're always happy to send replacements through our Scout's Honor Guarantee. Our team will be following up with you via email to assist further. Thank you again for your feedback and for giving us the opportunity to make this right. We truly appreciate you being part of the pack!