Better（better.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 101 条用户评价，属于金钱与保险分类，口碑良好。85% 的评价为 4 星及以上，11% 为 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。
知识渊博、高效、专业、反应灵敏，全是 5 颗星。 一台上油良好的机器。 谢谢你！
Hi! Thank you for your thoughtful feedback. We're delighted to hear our team delivered a knowledgeable, efficient, professional, and responsive experience. Creating a smooth and seamless mortgage process is what we strive for, and we're so glad that came through. Thank you for choosing Better!-Jessica at Better
良好的沟通和在线平台。便于使用。及时跟进所有相关人员。资金方面的巨大转变。
Hi Robert! It's wonderful to hear your loan process was smooth from start to finish. We're glad you found our online platform easy to use and that our team provided prompt communication every step of the way. It's great to know we could deliver a quick turnaround on your funding. Thank you for choosing Better!-Jessica at Better
Marco Flores 和 Philip Chan 帮助快速有序地完成这一过程。 感谢您帮助确定我们的费率到期日期！
Hi Julia! Thank you for recognizing Marco Flores and Philip Chan for their support. We're thrilled to hear they helped make your loan process smooth and efficient. It's great to know they kept everything on track so you could meet your rate lock expiration date. Thank you for choosing Better!-Jessica at Better
当我收集他们需要的文件时，他们非常理解和耐心。他们对完成贷款流程所需的文书工作进行了非常详细的解释。
Hi Barbara! We really appreciate your kind words. We're so happy to hear our team was patient, communicative, and took the time to explain each step of the process. Our goal is to make the mortgage journey as clear and straightforward as possible, and we're glad we could do that for you. Thank you for choosing Better!-Jessica at Better
他们沟通良好。收集所要求的一些信息非常耗时，但我知道这是必要的。总的来说，这是一次愉快的经历
Hello Steven! Thank you for taking the time to share your experience. We're so glad to hear our team communicated well throughout the process. We know gathering documentation can take time, and we appreciate your patience. Thank you for choosing Better, and we wish you all the best!-Jessica at Better
我通过一个强烈推荐他们的平台来到了更好的抵押贷款公司，这是我犯过的最严重的财务错误之一。这家公司完全依赖华而不实的营销和自动化的“便利”，但他们的实际执行和客户处理却存在严重缺陷。与他们打交道是一件非常令人头疼的事情，而且服务也没有兑现承诺。 更糟糕的是，他们隐藏在 Credit Karma 等合作伙伴平台后面，窃取你的个人信息和财务数据，但当出现问题时，责任为零。当我试图在论坛上留下诚实的评论时，我最初发现它们是为了警告其他人，我发现评论功能已完全关闭。他们很乐意收集你的数据来向你推销这些贷款，但他们会让任何试图表达合法、负面体验的消费者保持沉默。 Better Mortgage 可能在纸面上看起来不错，但如果您的财务状况需要实际能力、沟通或人工监督，请寻找其他地方。它们只是另一个公司数据漏斗，一旦交易变得混乱，你就完全靠自己了。避开他们，找到一家传统的、信誉良好的贷款机构，他们会真正接听电话，并像对待人一样对待您
Hello Mark. Thank you for taking the time to share your experience. We're sorry to hear that your journey with Better Mortgage left you feeling frustrated and disappointed. Providing a transparent, supportive experience for our customers is important to us, and we understand how concerning it can be when expectations are not met. We would appreciate the opportunity to learn more about your experience and review your concerns further. Please reach out to us at [email protected] with additional details so our team can investigate and better understand what happened. Your feedback is valuable, and we take it seriously.-Jessica at Better
不要在这里申请。 他们会向您收取 500 美元的费用，并称之为“利率锁定”，但事实并非如此。 他们向您收取 500 美元的贷款费用。 然后他们就不跟进，农村地区的评估就很难了。 他们粗鲁且不诚实。 我起诉是为了拿回我的 500 美元。 此外，他们的利率比大多数人都高。 远离这些掠食者。
Hi Diane. We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns like yours seriously and would like the opportunity to review what happened. Please contact us at [email protected] so our team can investigate your concerns further and work toward addressing them.-Jessica at Better
这个过程是无缝的并且非常简单......
Hello David. Thank you for your review! We're thrilled to hear the process was seamless and easy from start to finish. Making home financing simple and stress-free is our goal, and we appreciate you choosing Better Mortgage.-Jessica at Better
更好的过程从头到尾都是顺利和透明的。该网站非常直观，向我们展示了所有必需的细节和任务。罗宾和马可警官很容易联系到，而且非常耐心，多次回答了我们所有的问题。
Hello Arun. Thank you for your thoughtful feedback! We're glad to hear the process was smooth and transparent from start to finish. It's wonderful to know that Robyn and Marco were responsive, patient, and helpful throughout your journey. We appreciate your trust in Better Mortgage and thank you for choosing us.-Jessica at Better
我最近有幸与 Better Mortgage 合作，我极力推荐他们。他们的程序非常高效、用户友好，并且自始至终都受到安全保护。我需要一个共同签署人来帮助获得我家的股权，Better 的团队迅速审核了申请并无缝添加了共同签署人。这笔资金让我还清了汽车贷款和第二抵押贷款，这极大地改善了我的财务状况。通过这次再融资，我现在拥有了 Velvet Fuel 所需的启动资金，终于可以实现我们长期以来的梦想了。整个过程顺利、透明、无压力。谢谢你，更好的抵押贷款——你真的做到了！
Hello Jess. Thank you for sharing your experience! We're delighted to hear that our team was able to provide a smooth, secure, and user-friendly process while helping you achieve your financial goals. It's especially rewarding to know this refinance has created new opportunities for you and your future plans. We appreciate your trust in Better Mortgage and wish you continued success with Velvet Fuel and all that's ahead.-Jessica at Better
人们非常专业，所有步骤都可以在线完成，而且过程很快
Hello. Thank you for your feedback! We're glad to hear you found the process fast and convenient, with most steps completed online. Providing a streamlined and professional experience is important to us, and we appreciate you choosing Better Mortgage.-Jessica at Better
合作很容易，服务快捷。工作人员很好。Robyn boland 在整个过程中都很棒。
Hello Tejinder. Thank you for your heartfelt feedback! We’re honored to have been part of your homeownership journey and are so glad our team could provide the support, knowledge, and reassurance you needed along the way. Your kind words mean a great deal to us, and we’ll be here whenever you need us. Thank you for choosing Better Mortgage!-Jessica at Better
我喜欢在线帮助和我的个人贷款助理的互动体验
Hello Stephanie. Thank you for your feedback! We're thrilled to hear you enjoyed the interactive online experience and the support from your personal loan assistant. Our goal is to make the mortgage process as seamless and convenient as possible, and we're glad we could deliver that for you. Thank you for choosing Better Mortgage!-Jessica at Better
每个人都非常非常乐于助人，知识渊博，当我需要在整个过程中确保一切都会好起来时，他们总是在那里，如果我需要帮助，我将永远珍惜这种关系，我知道家在哪里。 非常感谢 Better 的每个人！
Hello Tim. Thank you for your heartfelt feedback! We're honored to have earned your trust throughout the process. It's wonderful to hear that our team was able to provide the knowledge, support, and reassurance you needed every step of the way. Your kind words mean so much to us, and we're grateful to have been part of your journey. Thank you for choosing Better Mortgage—we'll be here whenever you need a helping hand.-Jessica at Better
感谢您在申请房屋净值信贷额度时向我提供的优质服务和专业精神！
Hello Jackie. Thank you for your kind words! We're grateful for the opportunity to assist you with your Home Equity Line of Credit. It's wonderful to hear that you experienced great service and professionalism throughout the process. We appreciate your trust in us and wish you all the best with your financial goals.-Jessica at Better
贾斯汀和雷吉在整个过程中都表现出色，非常善于沟通，而且很容易合作。强烈推荐。
Hello John. Thank you for the kind words and recommendation! We're glad Justin and Reggie were able to make the process smooth and keep you informed every step of the way. We appreciate your trust and wish you all the best.-Jessica at Better
更好的抵押贷款的丰富经验。卡特里娜和贾卡尔知识渊博、彻底，并且在整个过程中始终积极响应。他们使一切变得顺利且易于遵循。强烈推荐！
Hello. Thank you for your kind feedback! We're delighted to hear that Katrina and Jakar provided knowledgeable, responsive support and helped make the process smooth and easy to navigate. We appreciate your recommendation and thank you for choosing Better Mortgage.-Jessica at Better
这是一个非常顺利和快速的过程。一路上的任务很容易理解并完成。我会向任何寻求出色的申请流程和客户沟通的人推荐“更好的抵押贷款”。
Hello Kenneth. Thank you for your thoughtful review! We’re so glad to hear the process was smooth, fast, and easy to follow. We appreciate your recommendation and are grateful you chose Better Mortgage.-Jessica at Better
这个过程虽然比预想的要长，但我们还是顺利顺利。迈克尔·诺顿非常出色！他使整个过程变得简单，并帮助解决了多个问题。非常感谢他。
Hello Paul. Thank you for your feedback! We're delighted to hear that Michael made the process smooth and seamless despite the unexpected length. We appreciate your patience throughout the journey and are thrilled that Michael was able to help troubleshoot issues and provide exceptional support. We'll be sure to share your kind words with him.-Jessica at Better
您的整个贷款团队使整个过程变得轻松且绝对没有压力！ 我简直不敢相信 Better Mortgage 的每个人都让这个过程变得如此简单和轻松。 我会向我所有的朋友推荐更好的。
Hello Steve. Thank you for your wonderful feedback! We're delighted to hear that your loan team made the process easy, stress-free, and enjoyable. Making home financing simple and seamless is our goal, and we're grateful for your recommendation. Thank you for choosing Better!-Jessica at Better
共 101 条符合条件的评价